Shop Assistant Cashier X10 - Clicks Itonka Square

Clicks Group Limited; South Africa; On-site; ZAR 90,000 - 130,000; Full time

Job summary

Clicks Group in Kwa-thema is seeking a dedicated retail assistant to deliver service excellence at the point of sale. You will perform cash handling, operate POS, and promote the Clicks clubcard to boost sales and customer loyalty.

The role emphasizes accurate stock handling, merchandising to planogram standards, and friendly, professional service consistent with our health and beauty retailer values. Experience in FMCG retail and maths basic skills are desirable.

Qualifications

• Basic maths calculations and numerical accuracy.
• Retail/FMCG background with merchandising and promotions understanding.
• Stock management knowledge.
• Customer service excellence knowledge.

Responsibilities

• Execute all POS operational activities accurately.
• Handle cash safely and effectively.
• Promote the Clicks clubcard and enroll new members.
• Highlight promotions to drive sales and customer awareness.
• Provide friendly, professional service and act as brand ambassador.
• Maintain merchandising and store housekeeping to standards.
• Keep updated knowledge on products, ranges, promotions and events.

Skills

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Education

Grade 12 (Maths/English)

Job description

Apply by: 19 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Kwa-thema

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level