Shop Assistant Cashier / Festive Casuals - Western Cape

Clicks Group Limited; Cape Town; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Clicks Group Limited in Cape Town seeks a Shop Assistant Cashier for a festive, fixed-term contract. You will deliver service excellence, operate POS, handle cash accurately, and promote clubcard membership while maintaining store standards.

You should be able to quickly learn promotions, assist customers, and work well in a team during peak periods, ensuring a friendly, efficient checkout experience for shoppers seeking value and great service.

Qualifications

• Desirable: customer-facing experience in retail/FMCG store operations.
• Mathematics and English at Grade 12 level preferred.
• Basic maths calculations

Responsibilities

• Deliver service excellence at the point of sale and assist with merchandising.
• Maintain accuracy when scanning merchandise and handling payments, including clubcard rewards.
• Ensure safe handling of cash at all times.
• Promote Clicks' clubcard and enroll new members to meet targets.
• Highlight promotions to customers to boost sales and customer satisfaction.
• Provide friendly, professional service as a brand ambassador.
• Perform merchandising and housekeeping per store standards.
• Support the group's vision to be the first choice health and beauty retailer.

Skills

Planning & organising

Problem solving

Strong customer orientation

Relating & networking

Following instructions

Delivering results & customer

Working with people

Persuading & influencing

Planning

Education

Maths & English (Grade 12)

Job description

Shop Assistant Cashier / Festive Casuals - Western Cape

Listing reference: click_026468

Listing status: Online

Apply by: 13 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.


• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.


• To ensure the safe handling of cash at all times.


• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.


• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".


• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.


• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.


• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.


• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations


• Retail/FMCG background and understanding of merchandising and promotions principles


• Understanding of stock management procedures


• Knowledge of customer service excellence

Skills:

• Planning and organising skills


• Problem-solving skills


• Strong customer orientation


• Relating and networking


• Following instructions and procedures


• Delivering Results and Meeting Customer Expectations


• Working with people


• Persuading and Influencing


• Planning and Organising


• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level