Shop Assistant / Cashier festive Casuals - Clicks Centurion

Clicks Group Limited; Centurion; On-site; ZAR 34,440 - 41,328; Part time

Job summary

A leading retail company in Centurion is hiring a Shop Assistant/Cashier for their festive casuals. The successful candidate will be responsible for providing excellent customer service, managing point of sale operations, and promoting store loyalty programs. Experience in retail/FMCG and strong maths skills are essential. Join a dynamic team focused on customer excellence.

Qualifications

• Strong customer orientation and ability to provide excellent service.
• Experience in a retail/FMCG environment is preferred.
• Ability to perform basic maths calculations.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Promote the clubcard and enroll new members.
• Deliver superior customer service as a brand ambassador.

Skills

Basic maths calculations

Customer orientation

Retail background

Problem-solving

Planning and organising

Education

Grade 12 with Maths and English at 50%

Job description

Shop Assistant / Cashier festive Casuals - Clicks Centurion

Introduction: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Requirements:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Preferred Qualifications:

• Experience in a customer facing role within a retail/FMCG store operations environment
• Maths 50% and English 50% at Grade 12 level