Shop Assistant / Cashier

Clicks Group Limited; Wes-Kaap; On-site; ZAR 90,000 - 140,000; Full time

Job summary

Clicks Group Limited in Western Cape is seeking a Shop Assistant / Cashier to deliver service excellence at the point of sale, manage cash with accuracy, and promote clubcard membership while supporting merchandising and store standards.

The role focuses on customer engagement, product knowledge, and adhering to store procedures to ensure a positive shopping experience for every customer.

Qualifications

• Basic math calculations required.
• Retail/FMCG background helpful for promotions and merchandising.
• Understanding of stock management procedures.
• Strong customer service orientation essential.
• Planning, organizing and problem-solving skills expected.
• Ability to work with people and follow instructions.

Responsibilities

• Deliver service excellence through customer service, POS operations and merchandising.
• Efficiently handle POS transactions and cash handling with accuracy.
• Promote Clicks clubcard and enroll members to meet targets.
• Highlight promotions to drive sales and enhance customer experience.
• Act as a brand ambassador with friendly, professional service.
• Maintain store merchandising and general housekeeping to standard.
• Keep product knowledge updated and assist relief staff as needed.

Skills

Basic math

Retail/FMCG

Stock management

Customer service

Planning & organizing

Problem-solving

Customer oriented

Networking

Following instructions

Results oriented

Teamwork

Persuasion

Resilience

Job description

Listing reference: click_027035

Listing status: Online

Apply by: 7 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: Matriculants/Graduate/No Experience

Location: Western Cape

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.

Job purpose:

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Qualifications and Experience:

Skills, Abilities and Job Related Knowledge:

• Basic math’s calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.