Shift Leader — Fast-Paced Retail, Growth Path

RaceTrac; George; On-site; ZAR 156,000 - 234,000; Full time

Benefits offered by this job

Competitive pay

Shift incentives

Career growth

Leadership training

Flexible schedule

Benefits

Job summary

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team and deliver exceptional guest service. You will coach staff, manage daily operations, and uphold safety and cleanliness standards across busy shifts.

This role emphasizes teamwork, reliability, and effective communication in a retail environment. Ideal candidates bring leadership experience, a strong work ethic, and the ability to train others while maintaining a welcoming atmosphere for guests and teammates alike.

Qualifications

• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs and perform physical tasks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsibilities

• Lead a winning team on your shift with a cheerful, can-do attitude.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Lead shift change communication and ensure team alignment.

Skills

Communication

Leadership

Customer service

Teamwork

Adaptability

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced store team and deliver exceptional guest service. You will coach staff, manage daily operations, and uphold safety and cleanliness standards across busy shifts.

This role emphasizes teamwork, reliability, and effective communication in a retail environment. Ideal candidates bring leadership experience, a strong work ethic, and the ability to train others while maintaining a welcoming atmosphere for guests and teammates alike.