Service Sales Engineer : Power Technique

Atlas Copco Holding GmbH; Boksburg; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Atlas Copco Industrial SA (Pty) Ltd is seeking a Service Sales Engineer to drive service sales growth by leveraging technical expertise and a deep understanding of customer needs. Reporting to the Power Technique Services Business Line Manager, you will implement effective service sales strategies and prepare quotations for customers.

The role requires maintaining customer relationships, meeting CRS targets, and regular site visits to grow market share, with on-site work at the Jet Park,

Qualifications

• Ability to maintain good customer relationships.
• Good planning and organizational skills.
• Ability to convert sales.
• A valid driver''s license is required.
• Confident and good team player.
• Computer literate.
• Punctual.
• Excellent interpersonal skills.
• Self-motivated and ability to work unsupervised at set standards.

Responsibilities

• Prepare part, service and repair quotations for customers.
• Ensure CRS Sales targets for Service Operations and Part Sales are met.
• Continuously drive customer satisfaction by facilitating fast and efficient service.
• Grow CRS Business by improving the 1:1 ratio and increasing customer share in the Equipment population.
• Maintain and increase customer share by conducting regular customer visits.
• Prepare monthly reports of activities and statistics of quotations vs orders received.
• Monitor and report on competitor and pirate activity in the area and at key customers.
• Have in-depth knowledge of Atlas Copco competitors’ products and market share in your area of responsibility.
• Report on the pricing structure of our competitors and changes.
• Involvement of tenders, quotations and proposals.
• Assist with the collection of outstanding monies due from sales.
• Monthly/quarterly structure quality meetings with key clients.
• Carry out any function or duty as may be required in terms of “The Way We Do Things”.
• Promote company image, service, spares and sales.
• Assist marketing with service proposals.

Skills

Customer relationships

Planning and organizing

Sales conversion

Team player

Computer literacy

Punctuality

Interpersonal skills

Self-motivated, unsupervised

Education

Tertiary qualification or experience

Driver's license

Job description

Your role

As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Power Technique Services Business Line Manager, you will implement effective service sales strategies.

Your day-to-day

• To Prepare part, service and repair quotations for Customers.
• To ensure that CRS Sales targets for Service Operations and Part Sales are met.
• To continuously drive customer satisfaction by facilitating fast and efficient service.
• Grow the CRS Business by actively improving the 1:1 ratio and increasingcustomer share in the Equipment population.
• Maintain and increase customer share by conducting regular customer visits.
• Prepare monthly reports of activities and statistics of quotations vs orders received.
• Monitor and reporting of all competitor and pirate activity in the area and at key customers.
• Have an in depth knowledge of Atlas Copco competitors’ products and market share in your area of responsibility.
• Report on the pricing structure of our competitors and changes.
• Involvement of tenders, quotations and proposals.
• Assist with the collection of outstanding monies due from sales.
• Monthly/quarterly structure quality meetings with key clients.
• Carry out any function or duty as may be required in terms of “The Way We Do Things”.
• Promote company image, service, spares and sales.
• Assist marketing with service proposals.

Your skills and experience

• Ability to maintain good customer relationships.
• Good planning and organizational skills.
• Ability to convert sales.
• A suitable Tertiary qualification or experience and a valid drivers’ license is required.
• Confident and good team player
• Computer literate
• Punctual
• Excellent interpersonal skills
• Self-motivated and ability to work unsupervised at set standards

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

Your location

This role requires you to work on-site at our office in Jet Park, Boksburg, South Africa (ZA). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

• Functional Area: Marketing
• Location: South Africa
• City: Jet Park, Boksburg
• On-site/remote: Sur place
• Company Name: Atlas Copco Industrial SA (Pty) Ltd