Service Contract Controller

Volvo Trucks; Johannesburg; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Volvo Group Southern Africa (Pty) Ltd is seeking a role focused on service contract administration and finance support. The job entails handling customer queries, managing accounts receivable for the service contracts portfolio, and ensuring timely invoicing and data integrity across contracts.

You will support sales and the Portfolio Support team on activations, contract adjustments, and orders, while maintaining compliance for audits and contributing to uptime service objectives.

Qualifications

• Grade 12 qualification required.
• Financial and administrational experience mentioned.
• 3–5 years in the commercial vehicle industry preferred.
• Knowledge of SAP advantageous and MS Excel advanced.

Responsibilities

• Attend to customer queries within the service contracts portfolio.
• Actively manage accounts receivable for active contracts as support to AR controllers.
• Create and manage debit orders for existing and new customers.
• Collaborate with Portfolio Support for activations and adjustments on contracts.
• Ensure monthly invoicing data is accurate and up to date.
• Support sales executives to produce, distribute, activate, and manage service agreements.
• Assist in creating orders for management approval with high quality.
• Ensure data integrity in the Service Contracts Portfolio.
• Support Volvo Connect as required and assist uptime service objectives.

Skills

Transport knowledge

Planning & organizing

Meet deadlines

Interpersonal skills

Communication

Adaptability

Time management

Problem solving

Education

Grade 12

Tools

MS Excel

SAP

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

The Main Purpose of the Job is to actively work with and manage all service contract administration on a day-to-day basis.

Reporting: This role will report to the Senior Manager Uptime Service.

Job Objectives

• To attend to Customer queries of all aspects within the service contracts portfolio.
• To actively manage accounts receivables on the active portfolio as a support function to the AR controllers.
• Managing and creating debit orders for existing and new customers.
• Actively working with the Portfolio Support team on activations and adjustments when required on newly entered contracts, as well as existing contracts.
• Actvations of contracts against set monthly targets.
• Support sales executives to produce, distribute, activate, and manage service agreement within required time frame.
• Actively working with Purchase Plus to create orders for management approval timeously with high quality.
• Ensure compliance for auditing purposes on the administration of Service Contracts.
• Ensuring all data is available and up to date for monthly invoicing.
• Monthly invoicing of all contract types and actively maintaining correct invoicing at all times.
• Ensure the data integrity is inline with the standard approved for the Service Contracts Portfolio.
• To excel in the Uptime Services Service Contracts Department for VGSA, focusing on, but not limited to, Service Contracts and administration functions.
• Completion and maintaining of the monthly service contract action list (mileage revisions, contract closures, indexation etc).
• Support on Volvo connect as and when required.
• Support the Uptime Service short and long term objectives.
  

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Experience

• Grade 12.
• Financial and administrational experience.
• 3 – 5 years’ experience in the commercial vehicle industry.
• Financial Experience (SAP knowledge advantageous).
• Computer literate (Microsoft Office) (Intermediate or Advanced will be advantageous).
• MS Excel Advanced.
  
  

Key Competencies

• Transport Industry Knowledge.
• Planning & Organizing.
• Meeting deadlines.
• Interpersonal skills.
• Communication Skills (Verbal and Written).
• Ability to Change/Adapt.
• Effective Time Management.
• Problem solving.
  
  

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 10 July 2026.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.