Service Assistant

Crew Life At Sea; Cape Town; On-site; ZAR 112,000 - 201,000; Full time

Job summary

Crew Life at Sea Ltd. seeks a Service Assistant to join our Food & Beverage team aboard a cruise ship. You will help wait staff, set up tables, refill beverages, and maintain dining areas to ensure guests enjoy a pleasant dining experience.

The role requires good communication, customer service, and the ability to work in a fast-paced, multicultural environment. English proficiency is essential, and flexible hours including weekends and holidays are expected. Hygiene standards must be followed.

Qualifications

• Experience in hospitality or food service is an advantage.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, multicultural environment.
• Willingness to work flexible hours, including weekends and holidays.
• English proficiency; additional languages are an advantage.

Responsibilities

• Assist waiters and other service staff during meal services.
• Set up and clear tables, trays, and dining areas.
• Refill water, beverages, and other service items as required.
• Maintain cleanliness and hygiene in dining and service areas.
• Ensure cutlery, crockery, glassware, and service equipment are clean and properly arranged.
• Support the smooth running of restaurant and buffet operations.
• Respond to guest requests politely and professionally.
• Follow company health, safety, and food hygiene standards.

Skills

Communication

Customer service

Teamwork

Guest service

English proficiency

Job description

Job Description: Service Assistant (Cruise Ship)

Position: Service Assistant
Department: Food & Beverage
Location: Onboard a cruise ship

Job Overview

The Service Assistant supports the Food & Beverage team in delivering excellent guest service by maintaining clean service areas, assisting with food and beverage operations, and ensuring guests enjoy a pleasant dining experience onboard.

Key Responsibilities

• Assist waiters and other service staff during meal services.
• Set up and clear tables, trays, and dining areas.
• Refill water, beverages, and other service items as required.
• Maintain cleanliness and hygiene in dining and service areas.
• Ensure cutlery, crockery, glassware, and service equipment are clean and properly arranged.
• Support the smooth running of restaurant and buffet operations.
• Respond to guest requests politely and professionally.
• Follow company health, safety, and food hygiene standards.

Requirements

• Previous experience in hospitality, food service, or a similar role is an advantage.
• Good communication and interpersonal skills.
• Strong customer service skills and a positive attitude.
• Ability to work in a fast-paced, multicultural environment.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to work effectively as part of a team.
• Good personal hygiene and attention to detail.
• English proficiency; additional languages are an advantage.