Cruise Ship Waiter & Assistant Waiter

AngelCare; Durban; On-site; ZAR 201,000 - 312,000; Full time

Job summary

AngelCare in Durban is seeking dedicated dining service staff for our cruise ship to deliver exceptional guest experiences. You will greet guests, present menu details, and take accurate orders while noting dietary needs and preferences.

Join a dynamic team, help with setup and breakdown of dining areas, and collaborate with kitchen staff to ensure timely, high-quality service. Flexibility for shifts, including evenings and holidays, is required.

Qualifications

• Previous hospitality or cruise industry experience preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment and multitask.
• Positive attitude and commitment to excellent service.

Responsibilities

• Greet and seat guests in a friendly, professional manner.
• Present menus and explain food and beverage offerings in detail.
• Take orders accurately and note dietary requirements.
• Serve food and drinks promptly with high presentation standards.
• Set up and break down dining areas, including table settings.
• Collaborate with kitchen staff to ensure timely service.
• Maintain dining area cleanliness and safety standards.
• Assist with inventory and restocking as needed.
• Support senior staff during busy service periods.
• Engage guests to enhance the dining experience and gather feedback.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Job description

We are seeking dedicated and enthusiastic individuals to join our team as part of the dining service staff aboard our cruise ship. The ideal candidates will provide exceptional customer service to our guests, ensuring a memorable dining experience.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Present menus and provide detailed information about food and beverage offerings.
• Take orders accurately and efficiently, ensuring dietary restrictions and preferences are noted.
• Serve food and beverages promptly, while maintaining a high standard of presentation.
• Assist in the setup and breakdown of dining areas, including table settings and decorations.
• Collaborate with kitchen staff to ensure timely delivery of meals and address any guest inquiries or concerns.
• Maintain cleanliness and organization of dining areas, adhering to health and safety standards.
• Assist with inventory management, including restocking supplies as needed.
• Provide support to senior waitstaff and management during busy service periods.
• Engage with guests to enhance their dining experience and encourage feedback.

Qualifications:

• Previous experience in a similar role within the hospitality or cruise industry is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• A positive attitude and a commitment to providing excellent customer service.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Knowledge of food and beverage service techniques and etiquette.
• Basic understanding of health and safety regulations related to food service.

Join our team and be part of an exciting journey, delivering exceptional service on the high seas!