General Assistant – Cavendish, Kempton Park

Cashbuild; Kempton Park; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Cashbuild in Kempton Park is seeking a store associate to deliver friendly customer service, merchandise stock, and maintain clean, safe aisles. You will label prices, check stock, and adhere to the store layout. You will interact with customers and resolve queries while upholding safety standards.

The role requires shift flexibility, weekends and public holidays, and the ability to work under pressure in a busy retail environment.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience.
• Grade 12 without related work experience accepted.
• Ability to communicate in English and the dominant language of the area.
• Valid South African ID or work permit.
• Basic calculation ability.
• Willing to work shifts, weekends and public holidays.
• Ability to work under pressure.

Responsibilities

• Advise and assist customers on correct products and queries.
• Assist with and resolve customer complaints.
• Bulk stock area merchandised safely and according to store layout plan.
• Area fully merchandised according to layout and planograms.
• Area free of obstacles; stock merchandised promptly after receipt.
• Ensure correct shelf price labelling within area of responsibility.
• Complete checkout/Checklists when on duty with canteen and toilets schedule.
• OHSA safety compliance within area of responsibility.
• Stock merchandised safely for customers and colleagues to move.
• Report discrepancies to the Store Manager.
• Manage stock loss.
• Report damaged stock within area of responsibility.

Skills

Customer service

Merchandising

Stock management

Communication

Education

Grade 10 / NQF 3

Grade 12

Job description

Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Manage Stock Loss
• Report damaged stock within area of responsibility to Store Manager

Values

Integrity

Complying with generally accepted standards in activities related to the position. keeps promises. creates realistic expectations. is sincere. handles sensitive information carefully. shows awareness of values, indicates when boundaries are crossed.

Accuracy

Effectively handling detailed information and being consistently attentive to details. Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking his/her work for mistakes.

Client focus

Identifying and actively responding to clients' wishes and needs. Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome. Approaches the client's question with a can-do mentality

Personal development

Being aware of one's own strengths and weaknesses: consciously working on personal development. Is focused on self-broadening and/or gaining more in-depth knowledge. Follows relevant training programmes and/or looks for opportunities to gain experience. Seeks and uses opportunities for personal development. Asks for feedback in order to learn.

This advert is for external applicants.

The employer does not state a closing date;