Service Advisor & Customer Success Coordinator

Route Management; Gqeberha; On-site; ZAR 150,000 - 200,000; Full time

Job summary

Route Management in Gqeberha, Eastern Cape is seeking a full-time administrative professional to handle customer inquiries, prepare quotations, and ensure efficient service delivery.

The ideal candidate will have Grade 12, strong administration skills, and excellent communication abilities. Time management and stress handling are crucial for this role.

Qualifications

• Strong administration skills are required.
• Ability to work under pressure and solve challenges.
• Excellent communication skills needed.

Responsibilities

• Prepare and deliver detailed quotations within 24 hours.
• Manage and respond to customer enquiries and urgent requests.
• Maintain customer relationships and work closely with the workshop.

Skills

General administration

Quotations preparation

Customer service

Time management

Education

Grade 12 (High School)

Tools

Computer software

Job description

Job description:

* General Admin

* Prepare and deliver detailed quotations within 24 hours.

* Work in progress monitoring.

* Manage and respond to customer enquiries, service calls and urgent requests.

* Work closely with the workshop to ensure efficient service delivery.

* Maintain customer relationships.

Requirements:

* Grade 12

* Computer and related software abilities

* Strong administration skills.

* Be able to work under pressure and solve various challenges.

* Excellent communication skills.

* Excellent time management skills and deadline driven.

Job Type: Full-time

Education:

• High School (matric) (Required)