Service Advisor (Centurion)

MAN Automotive Ltd; Centurion; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An automotive company in Centurion is seeking a Service Advisor. The role involves managing customer contact regarding repairs, ensuring authorization of services, and maintaining vehicle intake records. Candidates should have 5 years in the automotive industry, a Grade 12 Matric Certificate, and strong customer service skills. The position offers a chance to work in a dynamic environment with standby duties required.

Qualifications

• Minimum 1 year experience with ESA.
• 5 years experience in a similar role in the automotive industry.
• 1 year experience in the heavy commercial vehicles industry.

Responsibilities

• Provide effective customer contact regarding vehicle repairs.
• Ensure prior authorization of repairs/service is obtained.
• Responsible for the intake of customer vehicles through job cards.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Skills

Computer Literate

Customer focused with a results driven approach

Good communication (oral and written)

Interpersonal relations skills

Pro-active

Reliable

Self-motivated

Work independently

Team player

Work well under pressure

Education

Grade 12 Matric Certificate

Technical qualification or comparable qualification

Job description

Overview

Job title : Service Advisor (Centurion)

Job Location : Gauteng, Centurion

Deadline : September 23, 2025

Description

• Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle.
• Ensure prior authorization of repairs / service is obtained & customers’ signature is on the job card.
• Ensure description, customer and vehicle details and confirmation of the payment method are in order.
• Responsible for the intake of customer vehicles through completion of job cards detailing work.
• Manage the 24 hour breakdown service.
• Perform standby duties as per the set schedule.

Qualifications

• Grade : 12 Matric Certificate.
• Technical qualification or a comparable qualification.

Skills

• Computer Literate.
• Customer focused with a results driven approach.
• Good communication (oral and written) & interpersonal relations skills.
• Pro-active, reliable, be self-motivated.
• Work independently though being a team player.
• Work well under pressure and maintain good customer relations.

Experience

• Experience of ESA - 1 year.
• Experience in a similar role in the automotive industry - 5 years.
• Experience in the heavy commercial vehicles industry - 1 year.

Closing date : 23 September 2025

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