Senior UX Researcher - Hybrid, Impactful User Insights

Placements24; Upington; Híbrido; ZAR 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive medical aid & retirement

Professional growth opportunities

Hybrid work model

Descripción de la vacante

Placements24 is partnering with a leader in user-centric digital platforms to hire a Senior UX Researcher in Upington, Northern Cape. The role focuses on understanding user needs and behaviors to inform intuitive digital product design.

You will conduct qualitative and quantitative studies, analyze data, and translate findings into actionable insights. Collaborate with designers, product managers, and engineers in a hybrid setting, mentoring junior researchers and advancing UX practices.

Formación

• Minimum 5 years of UX research experience with impactful studies.
• Experience with qualitative and quantitative research methods and tools.
• Portfolio showcasing UX research work is highly recommended.
• Experience working in an agile development environment.
• Excellent written and verbal communication skills.

Responsabilidades

• Plan, design, and execute a wide range of user research studies, including interviews, usability testing, surveys, and ethnographic research.
• Analyze data using qualitative and quantitative methods to uncover user needs, pain points, and behaviors.
• Synthesize findings into clear, actionable insights and recommendations.
• Collaborate with UX/UI designers, product managers, and engineers to integrate findings into development.
• Present research findings and recommendations to stakeholders at all levels.
• Develop and maintain user personas and journey maps to represent user understanding.
• Advocate for user-centered design principles throughout the organization.
• Mentor junior researchers and advance UX research practices.
• Stay up-to-date with the latest UX research methodologies and tools.
• Contribute to building a strong research culture within the company.

Conocimientos

UX research

Analytical thinking

Cross-functional teamwork

Agile environment

Communication skills

Educación

Master's or PhD in HCI/ Psychology/ Anthropology/ Sociology

Herramientas

UserTesting

Maze

Qualtrics

SurveyMonkey

Descripción del empleo

Placements24 is partnering with a leader in user-centric digital platforms to hire a Senior UX Researcher in Upington, Northern Cape. The role focuses on understanding user needs and behaviors to inform intuitive digital product design.

You will conduct qualitative and quantitative studies, analyze data, and translate findings into actionable insights. Collaborate with designers, product managers, and engineers in a hybrid setting, mentoring junior researchers and advancing UX practices.