Senior Trust & Investment Administrator

rag-talent; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive compensation package

Structured operational culture

Job summary

rag-talent is seeking a Senior Trust and Investment Administrator to provide essential operational support within an in-office wealth management environment in Cape Town. You will oversee investment administration, client correspondence, and ensure timely processing of instructions while maintaining high compliance standards.

The role requires 3–5+ years of experience in a similar capacity, meticulous data handling, and strong organisational skills to support Trust Officers and clients

Qualifications

• 3–5+ years experience as broker's assistant, broker's secretary, or investment administrator.
• Proven experience handling investment administration instructions and data capture.
• Strong attention to detail and ability to meet strict deadlines.

Responsibilities

• Collate and verify documentation for local and offshore investment instructions.
• Input transaction data into Fundamental and PTC/CRM systems after securing authorisations.
• Process EFT payments and perform validations in Cashman/CRM.
• Review debit balances with Trust Officers and implement corrective actions.
• Coordinate client onboarding and manage take-on documentation and indexing.
• Draft quarterly invoices and manage trust payment workflows.
• Prepare monthly/quarterly reporting packs and liaise with clients and service providers.
• Maintain filing systems to ensure compliance with financial regulations.
• Provide general administrative support and backup to team members.

Skills

3-5+ years experience

Data capture

Attention to detail

Education

FAIS-aligned qualifications

Tools

Fundamental

PTC/CRM

Cashman

Job description

A prominent, client-focused trust and investment management organisation is seeking a Senior Trust and Investment Administrator to deliver essential operational support to a dedicated team of Trust Officers. This in-office, full-time position centres on executing investment administration, overseeing client correspondence, and ensuring all transaction instructions are processed accurately and timeously within a high-compliance wealth preservation environment.

Working Hours: Standard full-time office hours (Monday to Friday). Location: In-office

Key Responsibilities

• Investment & Share Administration: Collate and verify all documentation required for local and offshore investment instructions, including redemptions, asset switches, and share dealing workflows.
• Data Processing & System Capture: Secure mandatory authorisations, then accurately input transaction data into internal platforms, specifically Fundamental and the PTC/CRM system.
• Financial Transaction Management: Process daily and monthly EFT payments on behalf of clients, performing required validations within the Cashman/CRM infrastructure.
• Account Monitoring: Review debit balances systematically and collaborate with Trust Officers to implement prompt corrective measures.
• Client Onboarding & Data Management: Coordinate the onboarding lifecycle for new clients, overseeing take-on documentation and electronic system indexing.
• Invoicing & Trust Payments: Draft quarterly invoices for ad hoc fee structures and manage administrative payment workflows for trust structures.
• Client Liaison & Reporting: Serve as a dependable contact point for clients, beneficiaries, and third-party service providers; assemble tax records and compile monthly and quarterly reporting packs.
• Compliance & Records Maintenance: Maintain structured physical and digital filing systems for investment records, ensuring advisory documentation adheres to applicable financial services regulations.
• Administrative & Team Support: Provide operational assistance - including document formatting, correspondence management, diary tracking, and schedule coordination - while offering backup support to colleagues.

Requirements

• Work Experience: 3 to 5+ years of dedicated experience as a broker's assistant, broker's secretary, or investment administrator.
• Functional Expertise: Proven experience handling investment administration instructions, accurate data capturing, and transactional follow-ups.
• Core Competencies: Exceptional attention to detail, strong organizational skills, and a track record of meeting strict operational deadlines.

Preferred Qualifications

• Formal Education: Financial planning or FAIS-aligned formal qualifications.
• Required Software Skills: Portfolio & Investment Systems: Fundamental (or equivalent portfolio management software) CRM Systems: PTC/CRM (or comparable client databases) Payment Software: Cashman (or standard electronic fund transfer systems) Office Utilities: Core office applications for professional typing, document filing, and calendar scheduling.

Benefits

• Competitive compensation package within an established financial services environment.
• Stable, structured operational culture focused on long-term wealth preservation.