Junior Administrator

ACG Growth Partners™

Durban

On-site

ZAR 89,000 - 112,000

Full time

11 days ago

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Benefits offered by this job

Profit-share bonus

Job summary

ACG Growth Partners is seeking a Junior Administrator in Durban to support the client administration function. The role involves processing investment applications from preparation through submission and coordinating service requests, reporting and compliance tasks within a small team.

The position is office-based, permanent, with a three-month probation period and a monthly salary of R8,000–R10,000 plus an annual profit-share bonus.

Qualifications

Matric certificate.
At least one year of work experience within the financial services and investments industry.
Understanding of FAIS and FICA legislation.
Available to work on site; not remote.

Responsibilities

Prepare investment applications and their supporting documentation.
Gather client information and complete onboarding.
Run compliance checks on every application.
File and submit completed applications.
Process deposits and withdrawals.
Attend to account detail amendments.
Handle share enquiries and transfers.
Prepare annual tax packs and client investment statements.

Skills

Microsoft Office 365

CRM systems

Analytical thinking

Detail-oriented

Time management

Education

Matric certificate

Tools

SAXO Partner Connect

Glacier portals

OPUS

Unity

SCRM

AtWork CRM

Job description

Junior Administrator

Boutique Investment Management Business

Morningside, Durban, KwaZulu-Natal

Permanent

Wealth Administration

Permanent

Office-based

R8,000 – R10,000 per month, plus an annual bonus through a profit-share pool

Reference: ACG-WA-008

Date posted: 10 September 2026

Role overview

The client is an owner-managed, Durban-based boutique investment manager and an authorised Category II financial services provider. The business manages local and offshore personal share portfolios, a worldwide unit trust fund and a comprehensive range of model unit trust portfolios, and advises on a selection of Section 12J and Section 12B alternative investment funds.

ACG Growth Partners™ is recruiting a Junior Administrator on behalf of this business. The appointment sits at the centre of the client administration function, processing investment applications from preparation through to submission and keeping service requests, reporting and compliance obligations moving.

The role is office-based and is supported by a second Administrator and by the Administration Department Manager, so the successful candidate joins an established team rather than carrying the function alone. The appointment is permanent, subject to a three-month probationary period.

Key responsibilities

Investment application processing

Prepare investment applications and their supporting documentation.
Gather client information and complete onboarding.
Run compliance checks on every application.
File and submit completed applications.

Investment processing and facilitation

Process deposits and withdrawals.
Attend to account detail amendments.
Handle share enquiries and share transfers.

Client reporting and tax

Prepare annual tax packs and attend to ad hoc tax certificate requests.
Obtain and distribute client investment statements periodically and on request.
Prepare the various client investment reporting schedules.

Liaison

Liaise with clients to obtain the information needed for application requirements, service requests and administrative queries.
Liaise with internal financial advisers and portfolio managers on application requirements, service requests and client queries.
Liaise with product and service providers on administrative requirements, service requests and queries. These include stockbrokers, platform and LISP providers, fund administrators, share registries and a range of Section 12J and Section 12B fund managers.
Liaise with the business’s independent financial adviser partner practice on administrative requirements and queries for shared clients.

Records and compliance

Maintain schedules and complete the various periodic client service, administrative and compliance requirements.
Maintain system databases.

Minimum Requirements

Matric certificate.
At least one year of work experience within the financial services and investments industry.
An understanding of the financial services ecosystem, including FAIS and FICA legislation.
Available to work on site. This is not a remote position.

Preferred Qualifications

Prior working experience at a Category II FSP, specifically in the administration of personal share portfolios, unit trust funds and model unit trust portfolios.

Skills and competencies

Proficiency in the Microsoft Office 365 suite, including Teams, Excel, Word, Outlook and PowerPoint.
Working comfort with CRM systems, stockbroking and platform portals, and electronic signature systems.
Strong analytical and mathematical skills.
Methodical and accurate work, with meticulous attention to detail.
A solution-orientated approach and the ability to work independently.
Time management, with the ability to manage time and tasks so that deadlines are met.
A professional image and professional conduct at all times, as a representative of the organisation.
Clear, collaborative teamwork, with the aim of becoming a reliable, trusted and productive member of the team.

Personal attributes

The successful candidate will be trustworthy, organised and detail orientated, and will thrive in a harmonious team environment. They will bring a genuine commitment to continual improvement and learning, and will be the sort of person a small team can rely on to see a file through to completion without being chased.

Who this suits

This role will suit someone early in an investment administration career who wants to build depth at a boutique Category II manager, working across share portfolios, unit trusts and alternative investment funds rather than a single narrow process, with an established team and a department manager to learn from.

Product-provider exposure