Senior Tier 3 Network Engineer – Core Infra

Herotel Telecoms (Pty) Ltd; Parow; On-site; ZAR 420,000 - 700,000; Full time

Benefits offered by this job

Dynamic workplace

Internal academy

Team-driven culture

Group risk benefits

Medical benefits

Wellness programs

Job summary

Herotel Telecoms (Pty) Ltd in Plattekloof seeks an experienced Network Engineer – Tier 3 to maintain, optimise and support core network infrastructure across hardware and software layers.

The role focuses on advanced troubleshooting, proactive optimisation, and escalations to Tier 4. Requires 3+ years in networking, strong MikroTik/OSPF/BGP/MPLS knowledge, and RFC-compliant configurations.

Qualifications

• Minimum 3 years of experience in a network engineering environment.
• Strong knowledge of BGP, OSPF, MPLS, routing, switching, and MikroTik hardware.
• Solid TCP/IP, DNS, DHCP, routers, IP routing and switching skills.
• Ability to work independently under pressure and tight timelines.
• Juniper network experience is advantageous.

Responsibilities

• Escalate complex issues to Tier 4 as required.
• Monitor, troubleshoot and resolve network systems issues.
• Maintain and update all network-related documentation.
• Support Tier 4 during major incidents, outages, and emergencies.
• Configure network equipment according to RFCs and standards.
• Manage router setup, installation, and ongoing management.
• Design, implement and maintain firewall configurations and policies.
• Provide VIP/off-net client support and incident communications.
• Produce monthly and weekly network performance reports.

Skills

BGP

OSPF

MPLS

Routing

Switching

MikroTik

TCP/IP

DNS

DHCP

Customer service

Teamwork

Problem solving

Juniper hardware

Education

MTCNA certification

MTCRE certification

CompTIA N+

CompTIA A+

Networking certifications

Tools

Juniper hardware

Job description

Herotel Telecoms (Pty) Ltd in Plattekloof seeks an experienced Network Engineer – Tier 3 to maintain, optimise and support core network infrastructure across hardware and software layers.

The role focuses on advanced troubleshooting, proactive optimisation, and escalations to Tier 4. Requires 3+ years in networking, strong MikroTik/OSPF/BGP/MPLS knowledge, and RFC-compliant configurations.