Senior Technical Writer - Gaming Documentation

Placements24; Soweto; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement savings plan

Paid time off

Professional development

Job summary

Placements24 is seeking a Senior Technical Writer for a client in the gaming sector in Soweto, Gauteng. You will create clear documentation for user guides, API references, and internal specifications, collaborating with product, engineering, and QA teams.

The role requires 5+ years of technical writing, strong English, and experience with API docs and documentation tools. This office-based position offers growth opportunities and a vibrant team environment.

Qualifications

• Minimum 5 years of technical writing experience in software, tech, or gaming industries.
• Ability to write and edit complex technical information clearly and accurately.
• Excellent English grammar, spelling and punctuation.
• Experience creating API, SDK, or developer tool documentation is highly desirable.
• Familiar with documentation tools and version control.
• Strong organizational skills and the ability to manage multiple projects.

Responsibilities

• Write, edit and maintain high-quality technical documentation including user manuals, online help, API references, and knowledge base articles.
• Collaborate with product managers, engineers, designers and QA to ensure accuracy.
• Develop content tailored to different audiences from end-users to technical experts.
• Manage documentation lifecycle: planning, drafting, reviewing, publishing, updating.
• Ensure documentation adheres to style guides, brand voice and legal requirements.
• Create visuals, diagrams and screenshots to enhance clarity.
• Contribute to documentation standards and processes and stay updated on industry best practices.
• Assist localization by preparing content for translation.
• Maintain comprehensive understanding of company products and technologies.

Skills

Technical writing

API docs

Editing

Documentation tools

Education

Bachelor's degree

Tools

MadCap Flare

Confluence

Oxygen XML

Git

Job description

About the Role

Our client, a leading player in the gaming industry, is seeking an experienced and detail-oriented Senior Technical Writer to join their team in Soweto, Gauteng . This crucial role involves creating clear, concise, and accurate documentation for a wide range of gaming products, including player guides, API documentation for developers, internal technical specifications, and marketing collateral. The ideal candidate possesses exceptional writing and editing skills, a deep understanding of gaming terminology and technology, and the ability to translate complex technical information into easily understandable content for diverse audiences. You will work closely with development, marketing, and support teams to ensure all documentation meets the highest standards of quality and usability. This position offers a fantastic opportunity to contribute to the success of popular game titles and shape the user experience through precise and informative documentation.

Key Responsibilities

• Write, edit, and maintain high-quality technical documentation, including user manuals, online help systems, API references, and knowledge base articles.
• Collaborate with product managers, engineers, designers, and QA testers to gather information and ensure documentation accuracy.
• Develop clear and concise content tailored to different audiences, from end-users to technical experts.
• Manage the documentation lifecycle, including planning, drafting, reviewing, publishing, and updating content.
• Ensure all documentation adheres to style guides, brand voice, and legal requirements.
• Create visual aids, diagrams, and screenshots to enhance documentation clarity.
• Contribute to the development and improvement of documentation standards and processes.
• Research industry trends and best practices in technical writing and content management.
• Assist in the localization process by preparing content for translation.
• Maintain a comprehensive understanding of the company's products and technologies.

Requirements

• Minimum of 5 years of experience in technical writing, preferably within the software, technology, or gaming industries.
• Proven ability to write and edit complex technical information clearly and accurately.
• Excellent command of English grammar, spelling, and punctuation.
• Experience creating documentation for APIs, SDKs, or developer tools is highly desirable.
• Familiarity with documentation authoring tools (e.g., MadCap Flare, Confluence, Oxygen XML) and version control systems (e.g., Git).
• Ability to understand technical concepts and explain them in simple terms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to work effectively in a team.
• Bachelor's degree in English, Communications, Computer Science, or a related field, or equivalent professional experience.
• A genuine interest in video games and the gaming industry is a significant plus.

Our client offers a competitive salary, comprehensive health insurance, retirement savings plans, and generous paid time off. Opportunities for professional development, including workshops and training, are available. This role is based in our vibrant office located in Soweto, Gauteng , providing a collaborative and engaging work environment. We value our employees and offer a supportive culture that encourages growth and innovation. Employees have the opportunity to work with exciting products and contribute to the success of a well-respected company in the entertainment sector. We are committed to creating a diverse and inclusive workplace where all team members can thrive. Regular team events and opportunities for networking are also part of our employee experience.