Senior Supervisor Customer Network Centre

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd seeks a Senior Supervisor Customer Network Centre in Midrand for a fixed term. Lead maintenance operations, asset management, and contractor oversight while ensuring regulatory compliance and service delivery targets are met.

The role requires strong leadership, risk awareness, and a can-do attitude to support reliability in the electricity distribution network and customer service excellence.

Qualifications

• Experience in management of maintenance and operating environments.
• Knowledge of Eskom processes and compliance requirements.
• Strong leadership and contract management abilities.

Responsibilities

• Supervise human resources for the team.
• Ensure compliance with statutory and regulatory requirements.
• Execute network asset management.
• Provide finance and commercial services to operations.
• Perform network operations.
• Manage contractors and vendors.
• Provide customer service excellence.

Skills

Integrity

Trustworthiness

Professionalism

Team player

Motivating teams

Coaching

Developing teams

Standards & procedures

Maintenance

Operating & outages

Value chains

Maximo

VAT

SAP

Tools

Maximo

Job description

Senior Supervisor Customer Network Centre

Listing status: Under Review

Apply by: 23 June 2026

Position summary

Industry: Electricity, Energy & Water Supply

Job category: Engineering, Technical, Production and Manufacturing

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: No

Introduction

Eskom Distribution Agreement Agencies, Gauteng Cluster is looking for a Senior Supervisor Customer Network Centre, Fixed Term Contract Task Grade: T13Area of specialization: To ensure a designated geographical area customertechnical requirements and business objectives are satisfied by managing allocatedresources according to divisional standards, procedures, directives, work practices,guidelines, policies and service agreements as directed by the business processes. Division: Distribution.Department: Maintenance & OperationsBusiness Unit: Gauteng Cluster.Location: Midrand

Key Responsibilities

• Supervisor human resources
• Ensure compliance with statutory and regulatory requirements
• Execute network asset management
• Provide finance and commercial services
• Perform network operations
• Manage contractors
• Provide customer service

Skills and Competencies Required

• Behavioural:
  • Integrity
  • Trustworthiness
  • Professionalism
• Leadership:
  • Team player
  • Motivating teams
  • Coaching
  • Developing teams
• Knowledge:
  • standards and procedures
  • Maintenance
  • Operating and outages
  • Value chains
  • Internal systems Maximo
  • Value added tax (VAT)
  • Systems Applications and Products (SAP)" cost centre owner
• Skill:
  • Negotiating
  • Contract management
  • Human resources
  • Conflict management
  • Facilitation
  • Authorisation for local control
  • Valid driver's licence code EB
  • Planning and organising
  • Time management

If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.

Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.Eskom reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions.

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.