Senior Specialist: Payments

Nedbank; Johannesburg; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Nedbank is seeking an experienced Agile Product Owner to help define and prioritise product features, guiding development and maximizing value for customers and stakeholders in a complex, high-impact environment. The role emphasizes collaboration with cross-functional teams and thought leadership in agile product management.

You will participate in PI Planning, manage backlogs, coordinate with executives and senior stakeholders, and ensure alignment with customer experience standards while

Qualifications

• 7-10 years of experience in cash management, transactional banking, and liquidity solutions.
• Experience in payment products and commercial banking with product ownership focus.
• Proven ability to lead complex initiatives and manage cross-functional stakeholders.
• Strong focus on risk management and compliance in payments.

Responsibilities

• Define the scope to be delivered in the iterations in alignment with the Product Manager’s vision.
• Lead iteration review meetings to share iteration performance and latest product features.
• Drive the team to quantify and mitigate impediments impacting the completion of release/iteration goals.
• Provide input into specifications for product features so that it is clearly understood by the development teams.
• Contribute to design, requirements, user stories, acceptance criteria and test cases.
• Prioritise the team backlog for implementation to prioritise against value, readiness and product priorities.
• Contribute to ART backlog prioritisation, and co-ordinate across the ART during PI Planning.
• Act as an ambassador for the delivery roadmap of the product with executives and stakeholders.
• Lead program increment planning, product release plans and delivery of new functionalities.
• Incorporate feature requests from stakeholders into the product roadmap.

Skills

Stakeholder management

Vendor management

Agile / SAFe

Business acumen

Communication skills

Facilitation

Education

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Bachelor's Degree in Commerce / IT / Informatics / Computer Science / BIS

Postgraduate qualification in Business, Finance, Technology, or Product Management

Tools

Scaled Agile Framework (SAFe)

BA certification (entry level)

Job description

To play a critical role in ensuring the successful development and delivery of high-quality products. Have a deep understanding of customer needs, strong business acumen, and effective communication skills to collaborate with cross-functional teams Is responsible for defining and prioritizing product features, guiding the development process, and maximizing the value delivered to customers and stakeholders on a team level for complex and high impact products and to shape the future of agile product management through thought leadership and innovation.

Job Responsibilities

• Define the scope to be delivered in the iterations in alignment with the Product Manager’s vision
• Lead iteration review meetings to share iteration performance and latest product features
• Drive the team to quantify and mitigate impediments impacting the completion of release/iteration goals, managing escalations and focus calls where necessary
• Provide input into specifications for product features so that it is clearly understood by the development teams
• Contribute to design, requirements, user stories, acceptance criteria and test cases the architectural runway and continuous value flow
• Prioritise the team backlog for implementation to prioritise against value, readiness and product priorities, which enable the timelines.
• Contribute to ART backlog prioritisation, and co-ordinate across the ART during PI Planning
• Act as an ambassador for the delivery roadmap of the product and ensure that the right solutions are built in the right way through collaboration with executives, senior stakeholders across business and technology teams and the agile team
• Lead the program increment planning product release plans and set and meet expectation for delivery of new functionalities
• Incorporate feature requests from stakeholders, requirements from the agile team, and new features or opportunities (based on product performance and customer feedback) into the product roadmap in alignment with the product manager
• Plan releases and upgrades in alignment with product requirements
• Contribute to solution design plans, product vision, roadmap and growth opportunities for the product or component owned by the Agile team
• Collaborate with development teams to deliver innovative solutions with an appropriate sense of urgency
• Enable connection between the team, senior stakeholders, and executives ensuring the identified problem and /or opportunity is solved
• Ensure alignment across customer experience standards
• Have a clear understanding of the prioritized product features to be delivered between senior stakeholders, negotiating requirements and priority as necessary
• Advocate the customer needs and priorities to the team in order to ensure the voice of customer is present in all sessions and delivery is aligned to customer needs
• Attend and contribute to agile nWoW ceremonies and PI planning to enable the Agile team to work and plan effectively to deliver value
• Coordinate any common objectives and dependencies with other Product owners to manage capacity and deliverables
• Ensure adherence to enterprise priority principles to maximise value delivery across the organisation
• Collaborate with Chapter COEs to clearly understand and adopt their practices, principles, and ways of working
• Contribute to and engage with product owner CoE to advance the practices and quality of product owners in the organisation
• Coach, mentor and support other product owners in the organisation, act as a role model for leading practices and contribute to thought leadership on Agile topics
• Lead Agile Team members to work according to Nedbank and industry best practices.
• Prepare for PI Planning by understanding the Vision and Program Increments, forecasting work through Roadmaps, and managing the Team Backlog"

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor's Degree in Commerce (BCom), Information Technology (IT), Informatics, Computer Science, Business Information Systems, or a related field.
• A relevantpostgraduate qualification in Business, Finance, Technology, or Product Management will be advantageous.

Preferred Certifications

• Scaled Agile Framework certification (Leading Safe, Safe PO/PM, DevOps)
• Entry level BA certification

Minimum Experience Level

• 7-10 years of extensive experience in cash management, transactional banking, and liquidity solutions within commercial and corporate banking environments.
• Extensive experience in payment products and commercial banking, including product ownership with a strong focus on risk management and compliance in payments.
• Proven ability to lead complex initiatives, manage cross-functional stakeholders and deliver business outcomes.

Technical Skills Required

• Payment risk and compliance management; business case development; commercial and financial acumen; stakeholder and vendor management; data-driven decision making and portfolio management.

Technical / Professional Knowledge

• Implementing strategic plan
• Business Acumen
• Product management
• Business Analysis
• Strategic planning
• Industry Knowledge
• Business Communication
• Future Thinking
• Thriving in Ambiguity
• Coaching
• Ignite Passion
• Digital Acumen
• Technical/Professional Knowledge and Skills

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).