Senior Specialist: Master Technician - BMW Vereeniging

Motus GWM; Vereeniging; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Motus GWM in Vereeniging seeks a Senior Specialist: Master Technician to join our BMW team. You will deliver advanced diagnostics, lead complex repairs, and mentor junior technicians while upholding dealer standards.

You will collaborate with service advisors, maintain precise repair records, stay current with BMW technologies, and participate in ongoing training to enhance technical skills and customer satisfaction.

Qualifications

• Qualified Motor Technician with a relevant trade qualification or equivalent experience.
• Experience in automotive repair and diagnostics, with a BMW focus.
• Strong problem-solving skills addressing complex mechanical/electrical issues.
• Excellent communication to explain technical information to colleagues and customers.
• Proficient with diagnostic tools and workshop management systems.
• Ability to work independently and as part of a team with leadership in a workshop setting.

Responsibilities

• Perform thorough diagnostics and repairs on BMW vehicles to high workmanship standards.
• Troubleshoot and resolve vehicle issues using advanced diagnostic knowledge.
• Mentor and train junior technicians and promote continuous improvement.
• Keep accurate service records with dealership software.
• Support service advisors and explain technical information to customers.
• Stay updated with BMW technologies and service protocols; participate in training.

Skills

Diagnostics

Leadership

Communication

Teamwork

Education

Trade qualification (Motor Technician)

Tools

Diagnostic tools

Job description

About the Role

We are seeking a Senior Specialist: Master Technician to join our BMW team in Vereeniging. This role focuses on providing advanced technical expertise and diagnostic support to ensure optimal vehicle performance and customer satisfaction. You will play a key role in leading complex repairs and mentoring junior technicians within a collaborative dealership environment.

Key Responsibilities

• Conduct thorough diagnostics and repairs on BMW vehicles, ensuring high-quality workmanship and adherence to industry standards.
• Troubleshoot and resolve vehicle issues, employing advanced technical knowledge to identify root causes efficiently.
• Mentor and train junior technicians, sharing expertise and fostering a culture of continuous improvement and learning.
• Maintain accurate and detailed records of repairs and services performed, utilizing dealership software effectively.
• Collaborate with service advisors to provide technical support and convey complex information in an accessible manner to customers.
• Stay updated with the latest BMW technologies, tools, and service protocols to ensure compliance with manufacturer standards.
• Participate in ongoing training and development opportunities to enhance technical skills and knowledge of new vehicle models.
• Uphold a safe and clean working environment, ensuring compliance with health and safety regulations in the workshop.

Requirements

• Qualified Motor Technician with a relevant trade qualification or equivalent experience.
• Demonstrable experience in automotive repair and diagnostics, with a particular focus on BMW vehicles.
• Strong problem-solving skills and a proven track record of addressing complex mechanical and electrical issues.
• Excellent communication skills, with the ability to explain technical information clearly to colleagues and customers.
• Proficient in using diagnostic tools and equipment, along with familiarity with workshop management systems.
• Ability to work independently and as part of a team, exhibiting strong leadership qualities in a workshop setting.

Preferred Qualifications

• Additional certifications in BMW-specific training or advanced diagnostics are advantageous.
• Experience with hybrid or electric vehicles would be a plus.
• Knowledge of dealership operations and customer service principles is preferred.

We are committed to creating an inclusive and diverse workplace.

We encourage applications from all qualified candidates and welcome individuals from all walks of life to apply, in accordance with the Employment Equity Act.