Senior Security Operations Leader

Fidelity Services Group; Gauteng; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

Fidelity Services Group in Midrand, Gauteng, is seeking an experienced Operations Security Manager to oversee multiple client sites, ensuring security staffing, client liaison, and adherence to site security protocols.

The role requires a Matric, PSIRA Grade A, a valid driver's license, and at least 10 years in security with 5 in operational security management, plus ISO 9001:2008 knowledge. You will lead security teams and coordinate HR/IR matters.

Qualifications

• Matric/Grade 12 Certificate (or equivalent) is required.
• PSIRA Grade A registered is required.
• Valid driver's license with own reliable transport is required.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Knowledge of the Firearm Act and firearm competency for business purposes.
• Staff management experience required.
• Computer literacy with expert knowledge of Microsoft Office.
• No criminal record or pending cases.
• Strong leadership, communication and interpersonal skills.
• Knowledge of ISO 9001:2008 Quality Management.

Responsibilities

• Maintain good relations with the Client and Fidelity Security Services Group.
• Manage allocated areas to meet contractual requirements.
• Ensure all Security Officers meet contractual requirements on site.
• Evaluate service levels and recommend improvements to the Client.
• Supervise security staff to ensure performance targets.
• Handle administration matters and reporting to Client/Regional Office.
• Liaise daily with management and Regional Management on operational issues.
• Address HR related queries promptly; formulate disciplinary actions.
• Submit weekly/monthly incident and general reports to Management.
• Investigate incidents and report findings.
• Plan proactively for various sites and clients.
• Maintain knowledge of the ISO 9001:2008 Management System.
• Estate experience is preferred.

Skills

Staff management

Leadership

Interpersonal skills

Communication

Planning

Analytical thinking

Attention to detail

Client liaison

HR/IR knowledge

Problem solving

Education

Matric/Grade 12

PSIRA Grade A

Driver’s License with own transport

ISO 9001:2008 Knowledge

No criminal record

Tools

Microsoft Office

Job description

Fidelity Services Group in Midrand, Gauteng, is seeking an experienced Operations Security Manager to oversee multiple client sites, ensuring security staffing, client liaison, and adherence to site security protocols.

The role requires a Matric, PSIRA Grade A, a valid driver's license, and at least 10 years in security with 5 in operational security management, plus ISO 9001:2008 knowledge. You will lead security teams and coordinate HR/IR matters.