Senior Salesforce MultiCloud Developer

Priority Pass; Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Priority Pass in South Africa seeks a Senior Salesforce MultiCloud Developer to design, implement, and optimize Salesforce solutions across Sales, Service, Loyalty Management, Marketing Cloud, Data Cloud and related clouds. You will mentor junior developers and promote best practices in code, architecture, and integration.

Working with solution architects and cross-functional teams, you will lead technical design, ensure scalable data models, robust integrations, and high performance, while

Qualifications

• Degree in Computer Science, Software Engineering, or related field.
• 6+ years of Salesforce development experience across CRM, Service Cloud, and Agentforce.
• At least 2 years in a senior or lead role with mentoring responsibilities.
• Experience building scalable Salesforce Flow solutions and integrations.

Responsibilities

• Lead the development and customization of complex Salesforce solutions across multiple clouds.
• Architect scalable data models and integration patterns between Salesforce and external systems.
• Mentor, line-manage, and develop junior Salesforce developers and engineers.
• Ensure best practices, CI/CD, code reviews, and agile delivery throughout projects.

Skills

Salesforce Development

Apex

Lightning Components

SOQL

SOSL

REST APIs

Integration

Middleware

Data Modelling

Salesforce DX

GitHub

CI/CD

Agile/Scrum

Leadership & Mentoring

Education

Bachelor's degree in Computer Science or Software Engineering

Salesforce Developer Certification (Platform Developer II)

Advanced Salesforce certifications (Service Cloud, Marketing Cloud)

Tools

Salesforce Tooling & Metadata

Job description

As a Senior Salesforce MultiCloud Developer, you will be responsible for developing, maintaining, and enhancing technical solutions across multiple Salesforce Clouds, including Sales, Service, Core, Loyalty Management, Marketing Cloud, Agentforce and Data Cloud. Collaborating closely with Solution Architects and cross-functional technology teams, you will lead the technical design and implementation of Salesforce solutions that enhance customer engagement, loyalty, and operational efficiency. A Senior Developer acts as a subject matter expert, ensuring that best practices are followed in code development, platform architecture, data modelling, and integration strategies. This role demands deep technical knowledge, a strategic mindset, and the ability to both mentor and line-manage junior developers, supporting their performance, development, and growth within the team.

Key Responsibilities

• Advanced Salesforce Development: Lead the development and customisation of complex Salesforce solutions, focusing on CRM, Loyalty Management, Service Cloud, and Agentforce. Utilise advanced Apex, Visualforce, Lightning components, and other Salesforce technologies to extend our capabilities.
• Testing and Quality Assurance: Develop and execute comprehensive test plans to ensure the functionality, performance, and reliability of Salesforce solutions. Perform unit and integration testing. Support user acceptance testing to validate solutions against requirements and acceptance criteria.
• Solution Design and Architecture: Architect scalable, maintainable, and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs. Ensure solutions are optimally integrated with existing enterprise architecture.
• Agile Delivery: Participate in sprint planning, code reviews, and architecture discussions as part of an Agile delivery team.
• Advanced Problem Solving: Tackle complex technical issues, providing expert-level troubleshooting, root cause analysis, and solution implementation.
• Integration and Data Strategy: Design and implement robust integration patterns between Salesforce clouds and external systems, focusing on data consistency, security, and performance. Lead the development of data models, sharing models, permission structures and governance practices within Salesforce.
• Performance Optimization: Monitor, analyse, and optimize the performance of Salesforce solutions, ensuring they operate at peak efficiency and meet scalability demands.
• Technical Leadership: Collaborate with Solution/Technical Architects and other internal technology teams to define and implement technical strategies for Salesforce solutions, ensuring alignment with business goals and technical standards. Guide the development team through complex coding challenges and architectural decisions.
• People Leadership and Development: Mentor and line-manage junior Salesforce developers and engineers, supporting performance, development, engagement, and career growth. Promote best practices in coding, configuration, and continuous integration/delivery, while fostering a culture of excellence, accountability, and innovation within the team.
• Continuous Learning and Innovation: Keep abreast of the latest Salesforce releases, features, technologies, and best practices. Advocate for the adoption of new tools and technologies that can enhance business outcomes.

• Knowledge, skills and experience required
• Degree in Computer Science, Software Engineering, or related field.
• 6 + years of experience in Salesforce development, with a proven track record across Salesforce CRM, Service Cloud, and related platform capabilities such as Agentforce. At least 2 years in a senior or lead role.
• Experience building scalable, maintainable Salesforce Flow solutions
• Strong expertise in Apex, Lightning components, SOQL, and SOSL.
• Experience with Salesforce integrations using REST APIs, Middleware, Platform Events and other integration tools.
• Advanced knowledge of Salesforce Tooling and Metadata.
• Demonstrated experience in requirements gathering and translating business needs into technical solutions.
• Demonstrated experience in architecting and implementing complex Salesforce integrations and customizations.
• Strong foundation in CRM principles, data modelling, and software architecture.
• Salesforce Developer Certification, Platform Developer II, Salesforce Administrator and any relevant advanced certifications.
• Knowledge of Agile and Scrum methodologies.
• Familiarity with CI/CD tools like GitHub and Salesforce DX.
• Exceptional analytical and problem-solving skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Excellent communication and leadership abilities, with experience mentoring developers. Previous experience line-managing, including supporting performance, development, and career growth, is a plus.
• Experience delivering AI, Agentforce and automation solutions using technologies such as Salesforce Agentforce, Data Cloud, Prompt Builder, Agent Script, Claude, APIs and workflow automation tools.
• Additional Salesforce certifications related to specific clouds (e.g., Service Cloud Consultant, Marketing Cloud Consultant etc) are a plus.
• Experience with Loyalty Management, Salesforce Voice, Data Cloud, Marketing Cloud, Data Cloud, Agentforce, and/or Amazon Connect is a plus.