Senior Sales Engineer

Direct Hire; Pretoria; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

company is seeking a Senior Sales Engineer to retain 90% of existing business and expand market share by securing new accounts. The role ensures monthly and annual sales budgets are met and that products and services are delivered to customers per SLA, following established sales procedures during calls.

Key responsibilities include customer visits, audits, timely quotations, accurate record-keeping, and active marketing participation such as exhibitions and market research.

Qualifications

• Grade 12 is required.
• Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar preferred.

Responsibilities

• Customer Service: respond to all client requests within 24 hours, visit customers as scheduled, perform plant/process/site audits, maintain customer satisfaction, conduct site stock takes.
• Administration: capture customer information after visits, submit weekly call plans and site visit reports, reconcile expenditures, prepare quotations, collect marketing material, provide quotation and probability feedback.
• Marketing: attend exhibitions as discussed with Manager, conduct market research in designated areas, deliver customer presentations, support opportunities with point-of-sale material, present quarterly market research to management.

Skills

Sales

Account management

Customer service

Market research

Presentations

Exhibitions

Education

Grade 12

Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar

Job description

The Senior Sales Engineer is responsible for ensuring that 90% of existing business is retained Market share is increased by obtaining new business Monthly and annual sales budget is met Products and services are delivered to customers as per SLA company sales procedures are followed during sales calls

Requirements

Role Context

Responsibilities

Customer Service:

• All client requests are responded to within 24 hours
• Customer visits as per schedule
• Plant / process audits and site visits as and when requested
• Customer satisfaction is maintained
• Stock takes on customers’ sites as and when required

Administration:

• Customer information is captured after each visit
• Weekly call plans and site visit reports are submitted to Manager
• All expenditures are reconciled by due date
• Ensure quotations are completed as and when required
• Marketing material collected before visits
• Quotation and probability feedback after each visit

Marketing:

• Attendance and participation at exhibitions as discussed with Manager
• Market research is conducted in designated areas
• Presentations are delivered to customer as required
• Opportunities are supported with point-of-sale material
• Quarterly presentation to management of market research and marketing activities in own area

Requirements

Qualifications

• Grade 12
• Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar (Preferable)

Job Specification

• At least 5 to 10 years’ experience in mineral processing plants (Chrome, Coal, Heavy Mineral, Iron Ore)