Duties include
- Perform advanced diagnostics and repairs on a wide range of vehicles, ensuring quality and safety standards.
- Troubleshoot complex mechanical, electrical, and electronic systems efficiently.
- Mentor and support junior technicians, sharing knowledge and best practices.
- Maintain accurate service records, reports, and workshop documentation.
- Ensure compliance with health, safety, and workshop operational standards.
- Collaborate with management to streamline processes and improve workshop efficiency.
- Lead by example with a strong work ethic, discipline, and dedication to customer satisfaction.
- Take on increasing responsibilities towards workshop management, including planning, scheduling, and resource allocation as below :
Workshop Operations & Workflow Management
- Allocate job cards based on technician skill and availability
- Ensure job cards are correctly completed
- Oversee test drives and post-test full checks
- Approve proposed work before quoting via Service Advisor
- Ensure parts are ordered and delivered on time
- Expedite delayed part deliveries
- Maintain efficient workflow and minimize downtime
- Monitor job progress; provide support or escalate as needed
- Conduct final quality checks before vehicle release
Post-Repair Quality Control
- Inspect completed work for mechanical and visual standards
- Verify safety, repair accuracy, and fluid levels
- Ensure no warning lights, leaks, or loose fittings remain
- Complete diagnostic scans and log results
- Confirm vehicle cleanliness (inside and out)
- Personally sign off all completed work to reduce comebacks
Team Management & Development
- Supervise and mentor mechanics, apprentices, and service staff
- Conduct regular staff check-ins and performance reviews
- Match tasks to individual strengths
- Manage attendance, leave, and discipline
- Identify training needs and arrange upskilling
Parts & Inventory Coordination
- Ensure accurate and timely parts ordering
- Monitor inventory to prevent over / understocking
- Build strong supplier relationships and negotiate delivery terms
Customer Service & Communication
- Lead Service Advisor to ensure seamless workshop / front-desk flow
- Communicate job progress and timelines
- Align customer expectations with workshop capacity
- Address complaints promptly and professionally
Customer Vehicle Care Standards
- Enforce use of protective covers in all vehicles
- Prevent tools or rags from being left in / on vehicles
- Ensure vehicles are cleaned and inspected before return
- Log pre-existing damage and verify post-work condition
- Instil respect-for-property culture in the team
Administrative Duties
- Maintain accurate job records and timesheets
- Enforce health & safety compliance and cleanliness standards
- Track and report workshop KPIs (e.g. TAT, first-time fix rate, comebacks, productivity)
Requirements
- Senior Certificate (Grade 12)
- Technician Qualification Red Seal with hands on experience
- Aged 30 45 Years
- Strong Diagnostic, Problem Solving and Mechanical skills knowledge of Automotive repairs
- Leadership potential with an interest in growing in a Workshop Foreman role.
- Proactive, reliable and able to mentor junior staff effectively
- Minimum 8 - 10 years' experience in a workshop RMI Approved workshop preferred, but not necessary
- Any workshop supervisory or management role experience a bonus
- Strong organizational skills with the ability to multitask, prioritize, and perform well under pressure
- Sound knowledge of health and safety compliance and workshop best practices
- Proactive and solutions-focused with a confident, hands-on approach
- Ability to handle conflict with diplomacy and fairness
- Committed to staff development and fostering a high-performance culture
- Comfortable working in a busy workshop environment, with frequent interaction with tools, machinery, and vehicles
- Reside in the East Rand region - Close to Edenvale area a bonus
If your current experience and skillsets tick majority of the job specification boxes, then :
Apply directly now by clicking on the apply button or send your CV to