Senior Pool Tech Lead - Field Operations & Customer Liaison

Phakisa Holdings (Pty) Ltd; Wes-Kaap; On-site; ZAR 117,000 - 140,000; Full time

Job summary

Phakisa Holdings (Pty) Ltd in Durbanville/Northern Suburbs is seeking a Senior Pool Technician / Team Leader to service clients, lead on-site and deliver quotations. You will attend sites independently, assess problems and report with photos and labour estimates, enabling accurate quotes.

You will manage a maintenance route, keep visits logged via WhatsApp with photos and chemicals used, and mentor our technician, communicating in an appropriate African language when needed.

Responsibilities

• Solid hands-on experience in the swimming pool industry, including maintenance, pumps, filters, plumbing, water chemistry and general fault finding.
• Attend sites independently, speak professionally with customers, assess problems and recommend practical solutions.
• Report back with clear photos, materials required and estimated labour hours for quotations.
• Manage a maintenance route independently, with every visit logged via WhatsApp including photos, chemicals used/required and faults identified.
• Guide our existing technician, who is more comfortable in an African language; communicate in an appropriate African language as needed.
• Reliable, responsible and comfortable representing the company without management present.

Job description

Phakisa Holdings (Pty) Ltd in Durbanville/Northern Suburbs is seeking a Senior Pool Technician / Team Leader to service clients, lead on-site and deliver quotations. You will attend sites independently, assess problems and report with photos and labour estimates, enabling accurate quotes.

You will manage a maintenance route, keep visits logged via WhatsApp with photos and chemicals used, and mentor our technician, communicating in an appropriate African language when needed.