Senior Officer: HC Business Partner

Road Accident Fund; Cape Town; On-site; ZAR 602,000 - 736,000; Full time

Job summary

Road Accident Fund is seeking a Senior Officer: Human Capital Business Partner in Cape Town. You will lead Human Capital practices, ensure policy compliance, and support employee relations and organisational effectiveness across processing centres.

The role requires a Bachelor’s level HR qualification, at least four years in HR with supervisory exposure, and strong knowledge of labour legislation. RAF offers a total employment cost package and a focus on equity and inclusion.

Qualifications

• Bachelor-level HR qualification or related field.
• 4 years HR experience with supervisory exposure.
• Knowledge of labour legislation (LRA, BCEA, EEA).
• Experience with recruitment, onboarding and performance management.

Responsibilities

• Coordinate full-cycle recruitment for RAF.
• Oversee onboarding and offboarding processes.
• Manage transfers, promotions and terminations on SAP or HRIS.
• Provide guidance on leave management and conditions of service.

Skills

Planning and organising

Client service orientation

Labour relations knowledge

People management

Ethics and values

Education

Bachelor’s Degree or Advanced Diploma in HRM or Industrial Psychology

Tools

HR systems/ databases

Job description

Division: Corporate Support

Reference No: 7137

Location: Cape Town, Western Cape, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 13

Job Posting Salary: R668,708.00

Job Posting End Date: 3 Nov 2026

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose Of The Job

The Senior Officer: Human Capital Business Partner is responsible for all Human Capital functions aimed at enabling and contributing to the improvement of the RAF employee experience.

Key Performance Areas

Human Capital Practices and Compliances

• Maintain the consistent application and implementation of the Human Capital strategy, plans, frameworks, standards, policies and procedures.
• Maintain knowledge of industry trends, best practices, and labor legislation.
• Keep abreast of human Capital legislative compliance changes.

Human Capital Administration

• Coordinate a full-cycle recruitment for the fund.
• Ensure that the termination process of exiting employees is complete.
• Ensure transfers and promotions are captured on SAP.
• Facilitate guidance on leave management.
• Facilitate human capital related activities during on boarding and off boarding of employees.
• Conduct necessary investigations into personnel related matters. Successful human capital processes.
• Interprete and provide guidance on conditions of service, pension fund, Medical Aid Rules.

Employee Relations

• Monitor the implementation of the disciplinary and grievance procedures to ensure compliance and consistency.
• Contribute to the resolution of labour related matters and ensure that all grievances are addressed fairly.
• Facilitate information/ advice and guidance to employees and management regarding labour relations issues. E.g. LRA, BCEA, EEA etc.

Organisational Effectiveness

• Roll out the application of organisational effectiveness activities inclusive of the organisational structures in the processing centres.
• Provide support to processing centres on coordinate job profiles and job evaluation. Facilitate and render support to line managers and employees on the compilation of perfomance contracting and reviews in the processing centres.
• Provide technical support as an administrator on the performance management system.

Organisational Effectiveness

• Roll out the application of organisational effectiveness activities inclusive of the organisational structures in the processing centres.
• Provide support to processing centres on coordinate job profiles and job evaluation.
• Facilitate and render support to line managers and employees on the compilation of performance contracting and reviews in the processing centres.
• Provide technical support as an administrator on the performance management system.

Reporting

• Coordination of required reports and submit to management.
• Development of functional reporting systems, for management, project or performance reporting.
• Report regularly, periodically and perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

• Engage with recruitment agencies.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Acts as a bridge between people management and the business.
• Head Office on personnel related matters.
• Ensures people management policies are understood and applied consistently.

People management

• Engage with recruitment agencies.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Acts as a bridge between people management and the business. Head Office on personnel related matters.
• Ensures people management policies are understood and applied consistently.

Qualifications

• Bachelor’s Degree/ Advanced Diploma in a Human Resource Management or Industrial Psychology related qualification.

Experience

• Relevant 4 years’ experience in a Human Resource Management-related environment of which 1 (one) year must have been on a supervisory level.

Competencies

Behavioral

• Planning, Organising and Coordinating.
• Personal Mastery.
• Judgement and Decision Making.
• Ethics and Values.
• Client Service Orientation.

Technical

• Understanding of Human Capital operations.
• Understanding of Human Capital systems, software and databases.
• Knowledge of performance management/evaluation.
• End to end Human Capital knowledge.
• Understanding of recruitment/talent sourcing.
• Knowledge of employee relations.
• Knowledge of learning and development.

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.