Specialist: Change Management

Road Accident Fund; Centurion; On-site; ZAR 1,000,000 - 1,500,000; Full time

Job summary

The Road Accident Fund in Centurion, South Africa, seeks a Senior Change Manager to lead enterprise change initiatives. You will assess impact on people, business processes and technology, and design strategies that align with RAF’s objectives.

You’ll manage stakeholder engagement, develop governance tools, monitor progress, and ensure change work is embedded in projects. The role emphasizes governance, risk management, and transformation delivery across the organisation.

Qualifications

• Bachelor's degree/Advanced Diploma in HR or Change Management.
• Project Management qualification will be an added advantage.
• Change management certification (e.g., Prosci) is advantageous.

Responsibilities

• Lead enterprise change strategies and frameworks aligned to RAF objectives.
• Conduct impact analysis and stakeholder readiness assessments.
• Develop and implement governance toolkits and transformation roadmaps.
• Monitor progress and integrate change activities into project plans.
• Report on change metrics and guide management decisions.

Skills

Change management

Stakeholder management

Communication

Risk management

Project management

Digital acumen

Data analysis

Team collaboration

Education

Bachelor's degree/Advanced Diploma in HR or Change Management

Job description

The Road Accident Fund’s mission is t o provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: Reporting to Senior Manager: Change Management, the successful incumbent is responsible for providing specialized change management initiatives by ensuring that change initiatives are implemented within the relevant designated scope of the change process. The role will also assess the impact of change on people, business processes, technology and other relevant organisational areas.

Key Performance Areas

Change Management

• Identify risks connected to the change management process and provide actionable solutions.
• Develop, execute and communicate holistic and integrated enterprise change strategies and frameworks that support the strategic objectives of RAF.
• Develop the change strategy for RAF and related projects.
• Provide enabling support to the change communication process.
• Conduct impact analysis, assessing change readiness and identifying key stakeholders.
• Identify and manage anticipated resistance to change.
• Integrate change management activities into the project plan.
• Monitor change progress.
• Define, implement, and communicate change toolkits, governance toolkits, governance processes and aggregate transformation roadmap for the delivery of changes that will lead to business and operational benefits.
• Research and keep up to date with corporate governance best practices and policies to implement within the RAF’s risk management environment.

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s strategy.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders and progressively manage the relationships.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

Qualifications and Experience

• Bachelor's Degree/ Advanced Diploma in a Human Resources/ Change Management related qualification.
• Project Management related qualification will be an added advantage.
• Change related qualification will be advantageous (E.g. Prosci).
• Relevant 5 - 7 years’ experience in Change Management environment.

Technical, Managerial, and behavioral competencies required

• Communication.
• Network and Alliances
• Planning, Organising and Coordinating
• Ethics and Values
• Client Service Orientation
• Change management
• Conflict management
• Policy conceptualisation and formulation
• Risk Management
• Programme/ project management
• Stakeholder development and relations
• Reporting
• Specialised knowledge of change management methodologies and strategies.
• Advanced change management experience in large scale transformation and restructuring projects.
• Team effectiveness.
• Data evaluation and trend analysis.
• Digital acumen.
• Project management.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.