Senior Luxury Events Operations Leader

Placements24; Pretoria; Hybrid; ZAR 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Performance bonuses

Job summary

Placements24 is seeking a Senior Operations Manager for a premier luxury event venue in Pretoria. You will oversee day-to-day operations, ensuring flawless service, safety, and efficiency across corporate functions, state visits, and social gatherings.

You will lead a multi-disciplinary team, optimize facilities, security, catering liaison, and event coordination, while maintaining budget controls and high standards of client satisfaction. Strong leadership and strategic thinking are essential.

Qualifications

• 7+ years of progressive experience in operations management, preferably in luxury event venues or hospitality.
• Proven track record of managing large-scale events and diverse teams.
• Strong leadership, decision-making, and financial acumen.
• In-depth knowledge of health, safety, and licensing regulations.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency with event management software and standard office applications.
• Based in Pretoria or willing to relocate to Pretoria, Gauteng.

Responsibilities

• Direct and manage all venue operations including facilities, security, and event support services.
• Ensure presentation, cleanliness, safety, and compliance at all times.
• Coordinate with external vendors such as catering, AV, and decor.
• Develop and implement operational policies to improve efficiency and service quality.
• Manage the operational budget and maximize revenue opportunities.
• Lead and mentor a diverse team of operational staff.
• Serve as primary client contact during planning and execution of events.
• Identify challenges and implement effective solutions.
• Plan risk assessment and contingency for all events.

Skills

Leadership

Budget management

Health & safety

Communication

Problem-solving

Education

Bachelor's degree in Business Administration, Hospitality Management, or related field

Tools

Event management software

Office suite

Job description

Placements24 is seeking a Senior Operations Manager for a premier luxury event venue in Pretoria. You will oversee day-to-day operations, ensuring flawless service, safety, and efficiency across corporate functions, state visits, and social gatherings.

You will lead a multi-disciplinary team, optimize facilities, security, catering liaison, and event coordination, while maintaining budget controls and high standards of client satisfaction. Strong leadership and strategic thinking are essential.