Senior Loans Operations & Settlements Manager

Boardroom Appointments; Johannesburg; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Boardroom Appointments is seeking a Loans Servicing Manager to oversee a portfolio of loan transactions within an investment banking environment, ensuring accurate processing, settlements, and timely delivery of facility extensions and restructures.

The role requires strong financial knowledge, attention to detail, risk awareness, and leadership to guide the team through complex settlements and reconciliation activities. Rosebank-based, on-site role with focus on accuracy and process improvement.

Qualifications

• Bachelor’s degree in Business Commerce or related field.
• 3–4 years of relevant experience in financial services.
• Experience training and coaching team members.
• Experience in investment banking operations, debt products, loan administration.
• Ability to interpret legal agreements and contractual obligations.
• Experience in reconciliations, transaction processing, and settlement administration.
• Strong financial accounting principles and risk/compliance awareness.
• Excellent attention to detail and problem-solving abilities.

Responsibilities

• Independently manage an allocated portfolio of loan transactions, ensuring that drawdowns, margin variations, prepayments, repayments, and applicable breakage costs are accurately processed and recorded.
• Manage facility extensions and restructures, ensuring that loan deals are updated or rebooked correctly.
• Review deal closing memoranda and legal agreements to ensure loans are set up accurately in line with agreed terms and conditions.
• Provide oversight and support for new and complex transactions, ensuring accurate recording of cash flows, margins, maturity dates, and funding positions.
• Confirm receipt of funds, determine settlement values, and process loan settlements and client refunds where required.
• Review, validate, and authorise settlement figures for standard and structured transactions.
• Confirm outstanding exposures, identify outstanding invoices, and provide final settlement figures to clients and relevant parties.
• Ensure funds are released timeously into the nominated bank accounts of clients and lenders.
• Investigate and resolve client, lender, and internal queries relating to loan transactions, profit and loss, margins, reconciliations, and settlements.
• Work closely with internal stakeholders to minimise financial losses, interest claims, and reputational risks.
• Manage client and lender communications, including the provision of settlement figures, supporting documentation, and transaction information.
• Follow up on outstanding settlements and elevate unresolved matters to the relevant business, credit, and transaction management teams.
• Monitor funding positions and ensure alignment with money market trades and relevant trade confirmations.
• Prepare manual dealing tickets and coordinate interdivisional foreign currency settlements where required.
• Manage unpaid debit orders, reassess funding positions, and support the resolution of non-performing transactions through restructuring, recovery, or write-off processes.
• Maintain accurate and up-to-date loan book records and ensure appropriate reconciliation of expected and actual cash flows.
• Contribute to the development and improvement of standard operating procedures, working instructions, and policies to support compliance and effective governance.
• Review existing processes, procedures, and systems to identify trends, inefficiencies, and opportunities for continuous improvement and automation.
• Analyse exception data, identify recurring issues, and provide insights to support performance monitoring and informed decision-making.
• Provide input into proposed new debt products, assessing their operational feasibility and impact on existing processes and systems.
• Provide training, guidance, and support to team members, assisting with escalated issues and the achievement of daily operational targets.
• Maintain an understanding of investment banking loan processes, relevant financial instruments, operational risks, system changes, and market developments.

Skills

Analytical skills

Communication

Stakeholder management

Prioritization

Problem solving

Attention to detail

Education

Bachelor's degree in Business Commerce or related field

Job description

Boardroom Appointments is seeking a Loans Servicing Manager to oversee a portfolio of loan transactions within an investment banking environment, ensuring accurate processing, settlements, and timely delivery of facility extensions and restructures.

The role requires strong financial knowledge, attention to detail, risk awareness, and leadership to guide the team through complex settlements and reconciliation activities. Rosebank-based, on-site role with focus on accuracy and process improvement.