Senior L2 IT Engineer: Cloud, AI & Security

Hire Resolve; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading IT solutions provider based in Cape Town is seeking a Level 2 Engineer with 5-7 years of experience. The role involves providing advanced technical support, optimizing hybrid cloud environments, and driving the adoption of AI technologies. Ideal candidates will have strong skills in networking and cybersecurity, along with relevant certifications. Join to transform traditional IT support into proactive managed services, ensuring high client satisfaction and compliance with regulatory standards.

Qualifications

• 5-7 years of active working experience in IT industry.
• Relevant certifications in Azure, AWS, or VMware are advantageous.
• Matric / Grade 12 essential; tertiary IT qualification preferred.

Responsibilities

• Provide face-to-face technical support at client sites in Cape Town.
• Design, implement, and manage hybrid cloud environments.
• Assist clients in adhering to regulatory standards.
• Leverage AI tools to automate tasks and provide insights.
• Lead IT transitions to proactive Managed Infrastructure Programs.

Skills

Hybrid cloud environments design

Networking and virtualization (AWS, Azure, VMware)

AI tools and machine learning (TensorFlow, PyTorch)

Data analytics platforms

GDPR and HIPAA knowledge

Risk assessment and audits

Project management

Cybersecurity skills

Education

Tertiary IT qualification

Relevant certifications in Azure, AWS, VMware

Matric / Grade 12

Job description

A leading IT solutions provider based in Cape Town is seeking a Level 2 Engineer with 5-7 years of experience. The role involves providing advanced technical support, optimizing hybrid cloud environments, and driving the adoption of AI technologies. Ideal candidates will have strong skills in networking and cybersecurity, along with relevant certifications. Join to transform traditional IT support into proactive managed services, ensuring high client satisfaction and compliance with regulatory standards.