Senior IT Engineer

Kurtosys; Wes-Kaap; Hybrid; ZAR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid Working

Relaxed Dress Code

Open Culture

Flexible Work Hours

Ongoing Staff Appreciation Events

Access To Learning Platforms

Job summary

A global fintech SaaS company is seeking an experienced IT Engineer to join their internal IT team. This role involves managing office IT, network infrastructure, and staff devices. The ideal candidate will have professional experience in cloud networking, excellent communication skills, and a degree in Computer Science or a similar field. The position offers a hybrid working environment and fosters ongoing professional development.

Qualifications

• Professional Experience in Cloud Networking, AWS, GCP or Azure.
• Experience with networks across multiple locations.
• Security concepts and practices.

Responsibilities

• Manage operating system and hardware inventory.
• Install software updates and manage OS.
• Troubleshoot issues and train staff.

Skills

Cloud Networking

Communication Skills

Troubleshooting

Network Performance Analysis

Education

College Degree in Computer Science or similar

Tools

AWS

GCP

Microsoft 365 Suite

Windows Server

Job description

THE OPPORTUNITY

We are seeking an experienced IT Engineer to join our internal IT Team who are responsible for office IT and infrastructure (including network) and staff devices.

You will be expected to acquire, install or upgrade hardware and software; provide routine automation; maintain security policies; manage deployment processes; troubleshoot issues; train and/or supervise staff or technical support in projects and contribute to internal documentation for any activity you are involved in.

In this capacity, we are looking for a super smart, friendly, awesome, all around proud-to-be-a-geek individual who not only takes care of technology, but the people using it.

YOU WOULD BE RESPONSIBLE FOR

• JIRA for ticket resolution related to customer hosting and company issues; exceptionally good communication skills, both verbally and written (part of a global team)
• Management of operating system and hardware inventory with reporting for licensing and financial controls
• Installing software updates and OS management in a consistent manner; review of network performance, collection of performance data for analysis
• Using logging and monitoring systems
• Routine maintenance, patch management
• Managing Change Control and Deployment processes
• Configuration of corporate office network components in a consistent manner
• Management of inventory covering physical and virtual devices
• JIRA Agile project work and internal group issue resolution

THE NON-NEGOTIABLES

• Professional Experience in Cloud Networking, AWS, GCP or Azure
• Experience of networks involving several offices and data centres in different countries
• Microsoft 365 Suite Management
• Windows Server (Active Directory)
• Security concepts
• College Degree in Computer Science, Mathematics, or similar technical discipline, or provable experience on such a level
• CCNP and CCNP Security certification or equivalent or any Cisco experience is a nice to have

OUR TECHNOLOGY ENVIRONMENT

• AWS + GCP
• Mac OS X, ABM, MDM Mosyle
• Windows Desktop (RDP) and Server in the Cloud - Azure
• Enterprise ZeroTrust technologies
• Basic Network Security (ACL, Security Groups, Threat Detection)
• Intrusion prevention and detection systems

BENEFITS

• Hybrid Working
• Relaxed Dress Code
• Open Culture
• Flexible Work Hours
• Ongoing Staff Appreciation Events
• Access To Learning Platforms
• Working With Experts Across The Globe

FINAL THOUGHTS

• We are an international SaaS based fintech company
• We work with up to date technology, promote from within wherever possible, and encourage our team members to use initiative, think out the box and share their ideas.
• We aim to transform how our customers - which includes the world\'s most prestigious financial services firms - drive engagement with their audiences.
• Our aim is to give our customers the ability to target, knowledge share and nurture their community of prospects and clients to develop long standing relationships.