Senior Industrial Equipment Technician (Remote)

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 550,000 - 750,000; Full time

Benefits offered by this job

Medical aid

Retirement annuity

Life insurance

Paid time off

Online training

Job summary

Placements24 is recruiting a highly experienced Senior Industrial Equipment Technician to join its remote operations team in South Africa. You will provide advanced remote diagnostics, maintenance guidance, and support for a range of industrial equipment from a dedicated home workspace.

The role emphasizes autonomous work, strong problem-solving, and collaboration with on-site teams via virtual channels, with opportunities to mentor junior technicians and contribute to knowledge resources.

Qualifications

• 7+ years of hands-on experience as Industrial Equipment Technician or Field Service Engineer.
• Strong experience with remote diagnostics and virtual technical support.
• Solid mechanical, electrical, and hydraulic systems knowledge.
• Excellent communication, analytical and problem-solving skills.
• Ability to work autonomously in a remote setting.

Responsibilities

• Provide expert remote technical support for industrial machinery.
• Conduct remote diagnostics using specialized software.
• Develop maintenance plans for remote implementation.
• Analyze equipment data and recommend preventative measures.
• Create and maintain technical documentation and knowledge base articles.
• Collaborate with on-site teams and client personnel virtually.
• Identify root causes and propose long-term solutions.
• Mentor junior remote technicians as needed.

Skills

Remote diagnostics

Troubleshooting

Mechanical systems

Electrical systems

Hydraulic systems

Data analysis

Communication skills

Education

Trade Test Certificate

National Diploma

Tools

Diagnostic software

Remote monitoring tools

Job description

About the Role

Our client is seeking a highly experienced and independent Senior Industrial Equipment Technician to join their remote operations team. This role is entirely remote, offering a unique opportunity to apply your extensive skills from anywhere within South Africa. You will be instrumental in providing advanced technical support, remote diagnostics, and maintenance guidance for a range of industrial equipment. This position requires a deep understanding of complex machinery, electrical systems, and troubleshooting methodologies. The ideal candidate is a proactive problem-solver, adept at virtual collaboration, and committed to ensuring the optimal performance and longevity of our clients' assets. As a senior team member, you will leverage your expertise to resolve challenging technical issues, contribute to knowledge base development, and potentially mentor junior remote technicians. Your ability to deliver high-quality technical support without direct physical supervision is paramount.

Key Responsibilities

• Provide expert remote technical support and troubleshooting for industrial machinery.
• Conduct in-depth remote diagnostics using specialized software and tools.
• Develop comprehensive maintenance plans and procedures for remote implementation.
• Analyze equipment performance data and recommend preventative measures.
• Create and update technical documentation, guides, and knowledge base articles.
• Collaborate effectively with on-site teams and client personnel via virtual communication channels.
• Identify root causes of recurring technical issues and propose long-term solutions.
• Stay current with technological advancements relevant to industrial equipment maintenance.
• Assist in the training and development of other remote support staff.

Requirements

• A minimum of 7 years of hands-on experience as an Industrial Equipment Technician or Field Service Engineer, with a strong focus on troubleshooting complex systems.
• Proven expertise in remote diagnostic tools and virtual technical support.
• Solid understanding of mechanical, electrical, and hydraulic systems.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work autonomously, manage priorities, and meet deadlines in a remote setting.
• Proficiency with data analysis and reporting tools.
• A relevant technical qualification (e.g., Trade Test Certificate, National Diploma).
• Experience in developing technical documentation or training materials is advantageous.
• High-speed internet access and a dedicated remote workspace.

Benefits

This fully remote position offers a competitive annual salary and a comprehensive benefits package, including medical aid, a retirement annuity, and life insurance. Our client values work-life balance and provides ample paid time off. Opportunities for continuous learning and professional growth through online courses and specialized training programs are available. You will join a supportive and innovative global team, working with cutting-edge technology. This role provides the ultimate flexibility to work from your chosen location within South Africa, contributing significantly to our client's success.