Senior Freight Forwarder - International Trade

Placements24; East London; Hybrid; ZAR 420,000 - 660,000; Full time

Job summary

Placements24 is seeking a Senior Freight Forwarder in East London for a hybrid role combining remote strategy and on-site operations. You will manage end-to-end international shipments, ensure compliance, and maintain client relationships, leveraging expertise in air, sea and land freight.

The role requires strong negotiation and communication across global partners. Ideal candidates have 5+ years in freight forwarding, deep knowledge of customs procedures, and experience with relevant software.

Qualifications

• Minimum of 5 years in freight forwarding or international logistics.
• Knowledge of international shipping regulations and documentation.
• Experience with air, sea and road freight.
• Proficient with freight forwarding software and systems.
• Strong negotiation and client communication skills.

Responsibilities

• Coordinate end-to-end international shipments via multiple modes.
• Liaise with clients, carriers, brokers and partners for smooth transit.
• Prepare shipping docs: bills of lading, declarations, permits.
• Ensure compliance with trade regulations and tariffs.
• Negotiate freight rates and monitor service levels.
• Track shipments and update clients on status.
• Mentor junior staff and build client relationships.
• Stay informed on trade policies and routes.

Skills

Freight forwarding

International logistics

Incoterms

Negotiation

Client communication

Hybrid work

Education

Logistics or International Trade degree

Tools

Freight forwarding software

Job description

About the Role

Our client, a distinguished international freight forwarding and logistics company, is seeking an experienced Senior Freight Forwarder to enhance their team in East London . This hybrid role combines remote strategic coordination and client communication with essential on-site operations management and stakeholder engagement. You will be responsible for managing the end-to-end process of international shipments, ensuring compliance, efficiency, and customer satisfaction. This position requires a deep understanding of global trade regulations, customs procedures, and various modes of transport (air, sea, land). If you are a seasoned professional in freight forwarding with a strong client focus and a passion for facilitating international trade, this is an exceptional opportunity.

Key Responsibilities

• Manage and coordinate the movement of international shipments via air, sea, and land transport.
• Liaise with clients, carriers, customs brokers, and other international partners to ensure smooth transit.
• Prepare and process all necessary shipping documentation, including bills of lading, customs declarations, and export/import permits.
• Ensure compliance with all relevant international trade regulations, tariffs, and customs laws.
• Negotiate freight rates and terms with carriers to optimize costs and service levels.
• Track shipments and provide timely updates to clients on their cargo status.
• Resolve any issues or discrepancies that arise during the shipping process, such as customs delays or damaged goods.
• Develop and maintain strong relationships with key clients, understanding their specific shipping needs.
• Stay informed about changes in international trade policies, shipping routes, and market trends.
• Assist in training and mentoring junior freight forwarding staff.

Requirements

• Minimum of 5 years of experience in freight forwarding or international logistics, with a proven track record in managing complex shipments.
• Comprehensive knowledge of international shipping regulations, customs procedures, and documentation requirements.
• Experience with various modes of transportation (airfreight, ocean freight, road freight).
• Proficiency in using freight forwarding software and systems.
• Strong negotiation and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and global partners.
• Ability to work effectively in a hybrid environment, balancing remote client management with on-site operational coordination.
• Detail-oriented approach and strong organizational skills.
• A relevant qualification in Logistics, Supply Chain Management, or International Trade is highly desirable.
• Understanding of incoterms and their application in international trade.

Benefits

Our client offers a competitive salary and a comprehensive benefits package designed to attract and retain top talent. The hybrid work model provides excellent flexibility and work-life balance. You will have opportunities for professional growth and development within a globally recognized company. This role offers exposure to diverse international markets and the chance to build strong relationships within the global trade community. Our client is committed to fostering a collaborative and supportive work environment.