Senior Finance Manager, Credit & AR Strategy

Be Different; Midrand; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Be Different seeks a senior leader to shape Credit & Collections and Accounts Receivable processes in a multinational environment. You will develop and implement policies, oversee risk management, and drive cash collection while maintaining strong customer relationships.

You will guide a cross-functional team, design best-practice solutions, and ensure timely reporting and compliance across the AR lifecycle. This role offers impactful financial leadership and career growth.

Qualifications

• Bachelor's degree in business or relevant education.
• Post-graduate qualification in Management is required.
• Minimum 5 years of relevant work experience in finance/ accounting.
• Minimum 4 years leadership within contact centre environment or context.
• Experience in multinational and cross-functional teams.

Responsibilities

• Contribute to development and implementation of Credit, Collections and OTC processes.
• Oversee delivery and quality of Credit, Collections and AR processes to minimize risk.
• Develop and ensure implementation of credit management processes.
• Ensure compliance with Credit, Collections and AR policies.
• Review accounts and prioritize collection activities.
• Resolve escalations and follow up on overdue accounts.
• Design improvements to processes and systems for efficiency.
• Recruit, build and develop a high-performing team.

Skills

Bachelor's degree

Post-graduate management

5+ years experience

Leadership experience

Multinational team

Credit risk mgmt

Project management

Training facilitation

Education

Bachelor's degree in business

Post-graduate qualification in Management

Tools

SAP

SUN

IBS+

IBBR

START

Job description

In order to be considered the following is required:

• Bachelor’s degree in a business discipline or relevant education
• Post-graduate qualification in Management
• Minimum 5 years of relevant work experience, preferably in the finance accounting field
• Minimum 4 years leadership experience within the contact centre environment / context
• Experience working in a multinational and cross functional team
• Experience with SAP/SUN, IBS+, applications and data extraction tools e.g. IBBR, START
• Collection and/or credit risk management experience is preferred
• Managed and implemented large projects of a complex nature
• Able to facilitate training

Responsibilities:

• Contribute to the development and implementation of Credit and Collections and Accounts Receivable (OTC) processes including planning, policy design, accounting processes, products, services and budgets
• Oversee and monitor delivery and quality of Credit and Collections, as well as Accounts Receivable processes to minimize risk, ensure timely repayments, accurate recording of transactions, minimize losses and economic collection of arrears
• Develop and ensure implementation of processes for effective credit management
• Ensure compliance with Credit and Collections and Accounts Receivable processes and policies
• Review account status and outstanding balances to prioritize activities for collection and maintenance of customer accounts
• Resolve difficult credit issues, review escalations and oversee timely follow up overdue accounts
• Ensure delivery of projects to improve services or transparency in Credit and Collections and Accounts Receivable
• Explore opportunities and recommend improvements in existing processes, systems and methods for enhanced effectiveness and efficiency
• Handle large or difficult credit accounts to maintain positive customer relations and minimize debts outstanding
• Coordinate with functional or operational area managers to ensure consistency of Accounts Receivable activities with overall customer relations approach
• Oversee and review accuracy of payment processing and application to customer balances in the Accounts Receivable ledger, including reconciliation of cash payments
• Assess and reject or authorize application, and establish appropriate repayment terms to minimize credit risk in accordance with company standards
• Monitor status of credit and collections activities to identify problem areas and adapt procedures to improve performance of the team
• Design solutions that reflect best practices such as treatment plans, period end reports
• Recruit, build, manage and develop a team of motivated staff members to maximize performance and ensure delivery of the agreed objectives

This is an exceptional opportunity to join a forward-thinking organisation where your expertise will have a direct impact on financial performance, operational efficiency and long-term business success.

If you are a commercially astute leader with a passion for driving process excellence, delivering measurable business outcomes and leading high-performing teams, please URGENTLY email us your CV.

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Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.