Senior Facilities Manager - Johannesburg

Talent Evolution (Pty) Ltd; Gauteng; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Talent Evolution (Pty) Ltd seeks a Senior Facilities Manager to lead technical and operational management of a major retail centre. You will drive building systems, maintenance programs, CAPEX projects and utility efficiency, while ensuring safety, compliance and high service delivery.

The role requires hands-on leadership of contractors, performance against SLAs, and oversight of risk, documentation and reporting within a fast-paced retail environment.

Qualifications

• Diploma or degree in Mechanical/Electrical Engineering, Facilities Management or related technical discipline.
• Strong track record in managing facilities in large retail centres.
• Experience with planned maintenance, CAPEX projects and budgets.

Responsibilities

• Lead building services and facilities management for a large retail centre.
• Direct preventive maintenance programmes and ensure SLA compliance.
• Oversee contractors, manage CAPEX projects and utility performance.
• Ensure health, safety and statutory compliance across the centre.
• Coordinate tenant installations and technical fit-outs.
• Maintain accurate records and reporting for governance.

Skills

Facilities management

Contractor management

Budget forecasting

Maintenance optimization

Technical problem solving

Education

Bachelor’s/ Diploma in Mechanical or Electrical Engineering or Facilities Management

Job description

Role Purpose

The Senior Facilities Manager is responsible for the technical and operational management of a retail shopping centre, ensuring that all building services, infrastructure and facilities operate safely, reliably and efficiently.
The role provides hands‑on technical leadership across building systems, preventative maintenance, CAPEX projects, utilities, contractor management and statutory compliance, while ensuring a high standard of service delivery and operational performance.

Key Responsibilities

Facilities & Building Management

• Manage all building services, technical systems and facilities‑related activities.
• Conduct regular inspections of plant, equipment and building infrastructure.
• Monitor the condition and performance of electrical, mechanical, HVAC, water and other critical building systems.
• Ensure critical equipment and plant remain reliable and properly maintained.
• Identify technical risks and ensure appropriate corrective action is implemented.
• Respond to technical incidents and coordinate appropriate corrective action.
• Maintain accurate technical records, maintenance documentation and compliance information.

Planned & Preventative Maintenance

• Develop, implement and monitor planned and preventative maintenance programmes.
• Ensure maintenance is completed in accordance with approved schedules and required standards.
• Monitor contractor and service provider performance against maintenance requirements and SLAs.
• Identify maintenance requirements and opportunities to improve equipment reliability and operational efficiency.
• Ensure building fabric and general infrastructure are appropriately maintained.

Technical Systems

• Manage and monitor electrical distribution and building electrical systems.
• Oversee HVAC systems, air‑conditioning plant, chillers and cooling towers.
• Manage water reticulation systems, pumps, tanks and associated infrastructure.
• Monitor solar PV and other energy‑management systems.
• Oversee generators, UPS systems and backup power infrastructure.
• Monitor Building Management Systems and technical monitoring systems.
• Ensure fire detection and fire‑protection systems are maintained and compliant.
• Oversee tenant installations and technical fit‑outs.

Contractor & Service Provider Management

• Manage service providers and contractors against agreed contracts and SLAs.
• Monitor service quality, performance and compliance.
• Identify and address contractor non‑performance and technical deficiencies.
• Coordinate contractors during maintenance, repairs and technical projects.
• Ensure contractors comply with centre requirements, safety standards and statutory obligations.

CAPEX & Project Management

• Prepare and manage facilities budgets and forecasts.
• Plan and execute approved CAPEX projects.
• Develop project scopes and coordinate project delivery.
• Monitor project costs, quality and progress against agreed timelines.
• Oversee technical projects and ensure appropriate standards are maintained.
• Conduct technical inspections and ensure identified defects or risks are addressed.

Utilities, Energy & Sustainability

• Monitor electricity consumption and identify opportunities for improved efficiency.
• Monitor water consumption and identify opportunities to reduce usage and losses.
• Implement energy‑saving and cost‑reduction initiatives.
• Support solar, energy‑efficiency and sustainability initiatives.
• Monitor utility performance and identify operational inefficiencies.

Compliance, Health & Safety & Risk

• Ensure compliance with Occupational Health and Safety requirements and applicable legislation.
• Manage statutory inspections, certificates and compliance records.
• Conduct annual risk inspections and ensure identified risks are appropriately addressed.
• Maintain accurate compliance documentation.
• Identify and mitigate operational and technical risks across the centre.
• Ensure building systems and facilities meet required health, safety and statutory standards.

Tenant & Client Service

• Manage technical requirements relating to tenant installations and fit‑outs.
• Ensure tenant technical works comply with centre requirements and applicable standards.
• Provide timely and professional responses to internal and external clients.
• Liaise with relevant stakeholders regarding technical issues, maintenance and facilities requirements.

Role Requirements

• Relevant diploma or degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Building Services or a related technical discipline.
• Minimum 5 years' relevant Facilities Management experience.
• Proven experience managing facilities within a large or complex retail shopping centre environment.
• Strong technical knowledge of commercial building systems and infrastructure.
• Practical experience managing contractors, planned maintenance and technical projects.
• Proven experience developing and managing facilities budgets and forecasts.
• Experience managing CAPEX projects from scope through to completion.
• Strong understanding of contractor and SLA management.
• Ability to interpret technical reports, drawings, specifications and maintenance information.
• Working knowledge of Occupational Health and Safety legislation and statutory compliance requirements.
• Experience conducting technical inspections and identifying operational risks.
• Strong fault‑finding, diagnostic and problem‑solving abilities.
• Experience monitoring electricity and water consumption and implementing cost‑saving initiatives.
• Strong administration, reporting and record‑keeping skills.
• Ability to manage multiple priorities in a fast‑paced retail environment.
• Excellent verbal and written communication skills.

Key Technical Competencies

• Electrical distribution and building electrical systems.
• HVAC and air‑conditioning systems.
• Chillers, cooling towers and water‑cooling systems.
• Water reticulation, pumps and tanks.
• Solar PV and energy‑management systems.
• Generators, UPS and backup power systems.
• Building Management Systems and technical monitoring.
• Fire detection and fire‑protection systems.
• Planned and preventative maintenance.
• Building fabric and general infrastructure.
• Tenant installations and technical fit‑outs.
• Utilities management and energy efficiency.