Facilities Hard Services Specialist

PayInc; Johannesburg; On-site; ZAR 520,000 - 780,000; Full time

Job summary

PayInc is seeking a Facilities Hard Services Specialist (Electrician) to lead maintenance of building infrastructure, HVAC, electrical, plumbing, and fire-safety systems. You will ensure regulatory compliance, manage service contracts, and drive reliability across critical systems to support uninterrupted operations.

The role requires a minimum six years of experience in hard services with practical expertise in HVAC and electrical installations, strong vendor management, and knowledge of SANS

Qualifications

• Requires formal engineering degree in electrical field and recognised electrical licence.
• Trade qualification as Electrician with regulatory registrations is mandatory or highly preferred.
• Experience with CMMS, CAD tools and project management software is advantageous.

Responsibilities

• Develop, implement and execute planned preventive maintenance schedules for building systems.
• Coordinate repairs and supervise upgrades to electrical, HVAC, plumbing and fire-safety systems.
• Manage contractors, monitor SLAs and ensure compliance with safety regulations.
• Identify energy-saving opportunities and implement efficiency measures.
• Plan infrastructure projects with budgets and timelines, and coordinate cross-functional teams.
• Maintain accurate maintenance records and reports on costs and compliance requirements.

Skills

Electrical systems

HVAC

Maintenance planning

Troubleshooting

Vendor management

Safety compliance

Project coordination

Education

BSc Engineering or BTech in Electrical Engineering

Wireman’s Licence

Trade Test Certificate (Electrician)

ECSA registration (Pr Techni Eng/Pr Eng)

Professional registration with Electrical Contractors’ Board

Tools

CAD

CMMS software

Microsoft Project

MS Office Suite

Job description

Description

PayInc is a purpose-driven payments provider building on over 50 years of trusted history in South Africa’s payments ecosystem. Our mission is to connect people, businesses, and economies through secure, efficient and inclusive digital payments infrastructure and be a catalyst for financial inclusion and economic growth. From EFTs and cards to PayShap, PayInc provides the backbone that enables money to move safely across the economy. At our core, we exist to make great connections, empowering participation, enabling growth, and ensuring no one is left behind.

PURPOSE

The Facilities Hard Services Specialist (Electrician) is responsible for the management, maintenance and optimisation of the building’s physical infrastructure, systems and equipment. This includes HVAC, plumbing, electrical systems, fire-safety systems, elevators and other critical building services. The role ensures regulatory compliance, manages service contracts, oversees preventive and corrective maintenance programmes, and promotes the efficient, safe and reliable operation of all hard services in alignment with health, safety and regulatory requirements.

Key stakeholders this role will engage with are:

• Internal: Technical Manager (Hard Services), Facilities and Physical Security team, Office of the CFO, Procurement, Finance, Risk, Compliance, Health and Safety, Information Technology, business-unit representatives and building occupants.
• External: Facilities service providers, electrical and mechanical contractors, equipment suppliers, statutory inspection bodies, local authorities and relevant regulatory stakeholders.

Key Responsibilities

Maintenance Management

• Develop, implement and execute planned preventive maintenance schedules for HVAC, electrical, plumbing and fire-safety systems.
• Respond promptly to breakdowns and coordinate timely repairs to minimise downtime.
• Monitor, troubleshoot and optimise building-system performance.
• Conduct routine inspections and assessments to identify potential issues.
• Manage and supervise repairs, upgrades and improvements to building infrastructure and systems.
• Drive compliance with SANS requirements and the Occupational Health and Safety Act 85 of 1993.
• Reduce system downtime and electrical faults

Contractor and Vendor Management

• Select, negotiate and manage service providers and contractors for hard services.
• Monitor contractor performance against service agreements, quality standards and SLAs.
• Conduct periodic performance reviews of vendors and suppliers.
• Procure required parts and services in line with company policies.

Compliance and Safety

• Ensure building systems comply with applicable South African legislation, regulations, building codes and standards.
• Conduct regular audits, inspections, electrical safety checks and risk assessments.
• Maintain current inspection records, certifications, fire and safety documentation, and maintenance logs.
• Implement and monitor safety protocols for technical operations and maintenance activities.

Energy and Cost Management

• Monitor energy use and system efficiency, identify cost-saving opportunities and recommend improvements.
• Implement energy-efficient technologies, sustainable practices and energy-saving initiatives where feasible.
• Report on energy consumption, costs and improvement opportunities.

Backup Power Systems

• Monitor and maintain standby generators, UPS systems and alternative-energy solutions where applicable.
• Perform regular load testing and system checks to support uninterrupted power supply during outages.

Project Management

• Plan and execute infrastructure projects, upgrades and refurbishments.
• Develop project timelines, budgets and resource-allocation plans.
• Coordinate cross-functional teams and service providers to minimise operational disruption.

Documentation and Reporting

• Maintain accurate records of maintenance activities, warranties and equipment history.
• Prepare reports on equipment performance, costs, compliance and recommended system improvements.

Qualifications / Knowledge

• Minimum BSc Engineering or BTech in Electrical Engineering, together with a Wireman’s Licence; an advanced degree or relevant additional certification is advantageous.
• Trade Test Certificate (Electrician) recognised by the Department of Employment and Labour.
• Professional registration with the Electrical Contractors’ Board is advantageous.
• ECSA registration as a Professional Engineering Technician (Pr Techni Eng) or Professional Engineer (Pr Eng).
• Computer literacy across Microsoft Office, including Project, Word, Excel, Outlook and PowerPoint, and familiarity with maintenance-management systems.
• Knowledge of CAD and CMMS software is advantageous.
• Valid driver’s licence.
• Certification in HVAC, electrical systems or related fields is advantageous.
• Fire-safety systems certification, including SANS 10400 compliance, is advantageous.
• Occupational health and safety training or related certification.
• Professional facilities-management certification through SAFMA or IFMA is advantageous.

Experience

• Minimum six years’ experience in hard services, facilities management or building maintenance.
• Practical experience in HVAC, electrical systems and other relevant technical areas.
• Experience in vendor and contractor management and compliance with South African building standards.
• Experience compiling service-level agreements to support operational efficiency.
• Sound knowledge of SANS, the National Building Regulations and the Occupational Health and Safety Act.
• Knowledge of building contracts applicable to the building-services industry, including JBCC and PROCSA.
• Strong technical troubleshooting and problem-solving capability.
• Familiarity with Building Management Systems.
• Proficiency in facilities-management software and Computerised Maintenance Management Systems is advantageous.
• Familiarity with South African building codes, regulations and health-and-safety requirements.