Senior Executive-Workforce Management-Wfm

Exl; Remote; ZAR 900 000 - 1 300 000; Full time

Job summary

A leading business services firm in South Africa is seeking a Senior Executive for Workforce Management. This full-time role involves managing intra-day processes in Cape Town, achieving business service level objectives, and creating reports for stakeholders. The ideal candidate should have significant experience in business development and sales, ensuring operational efficiency while delivering high service levels. Responsibilities also include collaborating with internal teams and external customers, making this a crucial position for the company’s success.

Responsibilities

• Manage intra-day processes for operations located in Cape Town, South Africa.
• Achieve business service level objectives efficiently.
• Create and manage reports for internal and external customers.

Job description

Senior Executive – Workforce Management – WFM

EXL | Cape Town, Western Cape, South Africa

Seniority Level : Director

Employment Type : Full-time

Job Function : Business Development and Sales

Responsibilities

• Manage intra-day processes for operations located in Cape Town, South Africa.
• Achieve business service level objectives efficiently.
• Create and manage reports for internal and external customers.