Senior E-commerce Product Manager

Placements24; Mossel Bay; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Relocation assistance may be available

Professional development budget

Comprehensive medical insurance

Retirement savings plan

Generous paid time off

Job summary

Placements24 in Mossel Bay seeks a Senior E-commerce Product Manager to shape the strategy and roadmap for the online platform and related digital products. You will drive user-centric features and align them with business goals, collaborating with engineering, design, and marketing teams.

The role emphasizes data-driven decision making, UX excellence, and leadership in a fast-growing online business. A competitive salary and relocation support may be available for the right candidate.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business or related field.
• MBA or advanced degree preferred for leadership and strategy.
• 6–8 years of product management experience focused on e-commerce or online platforms.
• Proven track record of launching and scaling digital products.

Responsibilities

• Define product vision, strategy, and roadmap for the e-commerce platform.
• Conduct market, competitive, and user research to identify opportunities.
• Translate strategy into detailed requirements, user stories, and prototypes.
• Prioritize features based on value, impact, and feasibility.
• Collaborate with engineering, design, marketing, and operations throughout development.
• Launch features and initiatives with adoption and metrics.
• Monitor performance, analyze user behavior, and iterate to improve UX and outcomes.
• Act as subject matter expert for e-commerce platform and advocate for customer needs.
• Manage stakeholder expectations and communicate roadmaps effectively.
• Stay updated on e-commerce trends and best practices.

Skills

UX principles

Agile methodologies

Data-driven decision making

Communication skills

Education

Bachelor's degree in CS/Engineering/Business

MBA or advanced degree preferred

Tools

Jira

Confluence

Asana

Job description

About the Role Our client, a progressive and customer-centric e-commerce enterprise located in Mossel Bay, Western Cape , is seeking an accomplished Senior E-commerce Product Manager. This critical role will drive the strategy, roadmap, and execution for our client's e-commerce platform and related digital products. The ideal candidate will possess a deep understanding of user experience, product development lifecycle, and the nuances of the online retail landscape. You will be instrumental in identifying customer needs, market opportunities, and translating them into innovative product features that enhance user engagement and drive business growth. This is an exceptional opportunity to shape the future of a leading online business in a beautiful coastal region and make a significant impact on customer satisfaction and revenue. The company is committed to fostering a culture of innovation, data-driven decision-making, and a passion for delivering outstanding digital products to its growing customer base.

Key Responsibilities

• Define and articulate the product vision, strategy, and roadmap for the e-commerce platform.
• Conduct market research, competitive analysis, and user research to identify unmet customer needs and market opportunities.
• Translate product strategy into detailed product requirements, user stories, and prototypes.
• Prioritize product features and enhancements based on business value, customer impact, and technical feasibility.
• Collaborate closely with engineering, design, marketing, and operations teams throughout the product development lifecycle.
• Launch new product features and initiatives, ensuring successful adoption and achieving defined success metrics.
• Monitor product performance, analyze user behavior, and iterate on features to continuously improve the user experience and business outcomes.
• Act as the subject matter expert for the e-commerce platform, advocating for customer needs and business objectives.
• Manage stakeholder expectations and communicate product updates and roadmaps effectively.
• Stay abreast of e-commerce trends, emerging technologies, and best practices in product management.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• MBA or advanced degree preferred.
• Minimum of 6-8 years of experience in product management, with a significant focus on e-commerce or online platforms.
• Proven track record of successfully launching and scaling digital products.
• Strong understanding of user experience (UX) principles and design thinking.
• Experience with agile development methodologies (Scrum, Kanban).
• Proficiency in product management tools (e.g., Jira, Confluence, Asana).
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Strong communication, presentation, and interpersonal skills.
• Ability to influence cross-functional teams without formal authority.
• Experience working with APIs, system integrations, and platform architecture is a plus.
• Familiarity with A/B testing and conversion rate optimization techniques.

Benefits

• Highly competitive salary package with performance-based bonuses.
• Opportunity to lead product strategy for a significant e-commerce platform.
• Direct impact on customer experience and business success.
• Comprehensive medical, dental, and vision insurance.
• Generous retirement savings plan.
• Significant paid time off and holiday benefits.
• Budget for professional development, conferences, and training.
• Relocation assistance may be available for the right candidate.
• Access to state-of-the-art technology and tools.
• A vibrant and collaborative work culture in a beautiful location.