Senior Dynamics 365 CRM Consultant & Solution Architect

Isilumko Staffing; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Isilumko Staffing seeks a Dynamics CRM Consultant to review client processes, re-engineer workflows, and deliver CRM solutions within client engagements in Cape Town.

The role requires strong Dynamics 365 experience (Sales, Customer Service, Marketing), plus Power Platform and Microsoft 365 skills. You will mentor junior staff and participate in architectural sessions to shape solutions.

Qualifications

• 4+ years of hands-on Dynamics 365 experience.
• Senior candidate to coach junior employees.
• Experience with CRM design and requirements gathering.

Responsibilities

• Review client business processes and re-engineer workflows to improve efficiency.
• Deliver CRM functional and technical solutions on projects.
• Participate in architecture sessions and requirements gathering for CRM implementations.

Skills

CRM strategy

Stakeholder management

Mentoring

Tools

Dynamics 365

Power Platform

Microsoft 365

Portals

Job description

Isilumko Staffing seeks a Dynamics CRM Consultant to review client processes, re-engineer workflows, and deliver CRM solutions within client engagements in Cape Town.

The role requires strong Dynamics 365 experience (Sales, Customer Service, Marketing), plus Power Platform and Microsoft 365 skills. You will mentor junior staff and participate in architectural sessions to shape solutions.