Senior Digital Operations Manager — Remote

Placements24; Noord-Kaap; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Professional growth opportunities

Fully remote work environment

Job summary

Placements24 is seeking a Senior Operations Manager - Digital to lead digital operations initiatives from Kimberley, South Africa. The role focuses on optimizing online platforms, digital workflows, and customer engagement to drive growth and improve user experience.

You will implement best practices in digital operations, manage cross-functional teams across digital product development, and ensure scalability and reliability of digital services in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of digital platforms and services, ensuring optimal performance and uptime.
• Develop and implement strategies to enhance digital customer experience and streamline online processes.
• Manage operational workflows for digital product launches, updates, and feature rollouts.
• Collaborate with engineering, marketing, and product teams to align operational efforts with digital strategies.
• Implement and monitor KPIs for digital operations, identifying areas for improvement.
• Drive initiatives for process automation and operational efficiency within the digital environment.

Job description

Placements24 is seeking a Senior Operations Manager - Digital to lead digital operations initiatives from Kimberley, South Africa. The role focuses on optimizing online platforms, digital workflows, and customer engagement to drive growth and improve user experience.

You will implement best practices in digital operations, manage cross-functional teams across digital product development, and ensure scalability and reliability of digital services in a fast-paced environment.