Senior Credit Controller: Collections & Risk Lead

Network Finance; Randburg; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Network Finance in Randburg seeks an experienced Credit Controller to manage credit risk, onboard customers, and collect outstanding debts in a high-volume environment.

You will allocate and reconcile payments, handle overdue accounts, and escalate high-risk cases to the Risk Committee while maintaining master data accuracy. The role emphasizes process improvements and audit compliance to support swift, compliant credit operations.

Qualifications

• Degree or National Diploma in Credit Management / Accounting, or Credit Management Certificate (Level 4 or 5).
• 5+ years’ credit control & credit risk management experience.
• Proven track record in collecting outstanding debt successfully.
• Experience within a high volume, fast paced environment.
• Experience with Accpac or Microsoft Dynamics.
• Intermediate to advanced MS Excel.
• Strong analytical mindset with a passion for process improvement.
• Ability to balance firm collections with strong customer relationship management.

Responsibilities

• Perform credit checks and onboard new customer accounts.
• Collect outstanding debts within KPI targets.
• Allocate and reconcile customer payments.
• Manage overdue accounts, payment plans, demand letters and account holds.
• Escalate bad debts and present high-risk accounts to the Risk Committee.
• Prepare weekly and month-end age analysis reports with commentary.
• Process debit order runs, refunds and adjustment journals.
• Maintain accurate customer master data.
• Resolve customer queries.
• Support audit requirements and ensure compliance with policies and procedures.
• Drive continuous improvements in credit processes and efficiencies.

Skills

Credit control

Credit risk management

Analytical mindset

Process improvement

Customer relationship management

High-volume environment experience

Education

Degree or National Diploma in Credit Management / Accounting

Credit Management Certificate (Level 4 or 5)

Tools

Accpac

Microsoft Dynamics

MS Excel

Job description

Network Finance in Randburg seeks an experienced Credit Controller to manage credit risk, onboard customers, and collect outstanding debts in a high-volume environment.

You will allocate and reconcile payments, handle overdue accounts, and escalate high-risk cases to the Risk Committee while maintaining master data accuracy. The role emphasizes process improvements and audit compliance to support swift, compliant credit operations.