Senior Consultant - Business Process Optimization

Placements24; Johannesburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Hybrid work

Career development

Job summary

Placements24 is seeking a Senior Consultant to drive business process optimization for clients in the North West region. You will lead diagnostic phases, map processes, and design practical redesigns to boost efficiency and performance.

The role demands strong experience in process analysis, re-engineering, and change management, with excellent client-facing and project leadership skills. Expect hybrid work and travel as required.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or a related field.
• Minimum of 6 years of experience in business process analysis, optimization, or management consulting focused on operations.
• Experience with process mapping methods (e.g., BPMN) and Lean/Six Sigma credentials are a plus.

Responsibilities

• Lead engagements to analyze, design, and optimize business processes across functions.
• Perform detailed process mapping, identify bottlenecks, quantify improvement opportunities.
• Develop and implement process improvements using Lean and Six Sigma methodologies.
• Manage project teams to deliver milestones on time and to high quality.
• Collaborate with client stakeholders to ensure buy-in and successful change adoption.
• Analyze data to identify performance trends and provide data-driven recommendations.
• Build business cases for improvements and track realized benefits.
• Present findings and project progress to clients.

Skills

Process mapping

Lean

Six Sigma

Project management

Client management

Education

Bachelor's degree (Industrial Eng./Ops Mgmt./Business Admin)

Tools

BPMN

Process mapping tools

Job description

About the Role

Our client, a distinguished management consultancy, is seeking a seasoned Senior Consultant to focus on Business Process Optimization for businesses located in Klerksdorp, North West . This role is central to helping organizations enhance their efficiency, streamline operations, and improve overall performance through strategic process redesign and implementation. You will be responsible for leading diagnostic phases, identifying key areas for improvement, and developing practical, sustainable solutions. The ideal candidate will have a strong background in process analysis, re-engineering, and change management, coupled with excellent client-facing and project management skills. This is a significant opportunity to drive operational excellence in the North West region.

Key Responsibilities

• Lead engagements focused on analyzing, designing, and optimizing business processes across various functions.
• Conduct detailed process mapping, identify bottlenecks, and quantify improvement opportunities.
• Develop and implement process improvement initiatives using methodologies like Lean and Six Sigma.
• Manage project teams, ensuring deliverables are met on time and to the highest quality standards.
• Collaborate closely with client stakeholders at all levels to ensure buy-in and successful change adoption.
• Analyze data to identify performance trends and provide data-driven recommendations.
• Develop business cases for process improvements and track their realized benefits.
• Prepare and deliver presentations on findings, recommendations, and project progress to clients.
• Mentor junior consultants and contribute to the team's knowledge base.
• Support business development activities, including proposal writing and client relationship management.

Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or a related field.
• A minimum of 6 years of experience in business process analysis, optimization, or management consulting with a focus on operations.
• Proven expertise in process mapping tools and methodologies (e.g., BPMN, Lean, Six Sigma Green/Black Belt certification is a plus).
• Demonstrated ability to lead projects and manage cross-functional teams.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience working with clients in manufacturing, services, or public sectors relevant to Klerksdorp .
• Ability to adapt to a hybrid work model, blending remote collaboration with on-site client work.
• Willingness to travel within the North West province as needed for client engagements.

Benefits

Our client offers a competitive salary, performance bonuses, and a comprehensive benefits package including medical aid and provident fund. We invest in our employees' growth with ongoing training, professional development opportunities, and clear career progression paths. Employees enjoy a flexible hybrid working arrangement, promoting a healthy work-life balance. This role provides the chance to work on impactful projects with leading organizations in Klerksdorp and the surrounding North West area. You'll be part of a supportive, high-achieving team environment.