Senior Community Support Coordinator

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,100,000; Full time

Job summary

Placements24 is seeking a highly experienced Senior Community Support Coordinator to lead outreach and support initiatives from a remote-first setup. You will develop strategic plans, oversee program implementation, and mentor a team of community support staff across regions.

The role requires a Master’s in a related field and at least 7 years in social services program management, with a proven ability to work autonomously in a remote environment while engaging effectively with stakeholders.

Qualifications

• Master’s degree in Social Work, Public Administration, Community Development, or a related field.
• 7+ years of progressive experience in social services program management and community engagement.
• Demonstrated leadership experience, including managing remote teams.
• Strong strategic planning, program development, and evaluation skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Proven ability to work autonomously and drive results in a remote setting.

Responsibilities

• Develop and implement strategic plans for community outreach and support programs.
• Lead, mentor, and manage a team of community support professionals in a remote environment.
• Oversee program budgets, resource allocation, and operational efficiency.
• Establish and maintain strong relationships with key stakeholders, community partners, and funding agencies.
• Monitor program performance, analyze data, and generate reports on impact and outcomes.
• Identify emerging community needs and innovative solutions to address them effectively.

Skills

Leadership

Remote team management

Strategic planning

Budget management

Stakeholder management

Data analysis

Education

Master's degree in Social Work, Public Administration, Community Development, or related field

Job description

About the Role

Our client is seeking a highly experienced and motivated Senior Community Support Coordinator to lead their outreach and support initiatives. This is a senior-level, fully remote position responsible for developing strategic plans, overseeing program implementation, and mentoring a team of community support staff. You will be instrumental in ensuring that our client's services effectively reach and benefit diverse communities. The ideal candidate possesses strong leadership capabilities, extensive experience in social services program management, and a proven ability to drive positive social impact through innovative, remote-first strategies. This role offers a unique opportunity to shape the direction of community engagement efforts across various regions.

Key Responsibilities

• Develop and implement strategic plans for community outreach and support programs.
• Lead, mentor, and manage a team of community support professionals in a remote environment.
• Oversee program budgets, resource allocation, and operational efficiency.
• Establish and maintain strong relationships with key stakeholders, community partners, and funding agencies.
• Monitor program performance, analyze data, and generate reports on impact and outcomes.
• Identify emerging community needs and innovative solutions to address them effectively.

Requirements

• Master’s degree in Social Work, Public Administration, Community Development, or a related field.
• Minimum of 7 years of progressive experience in social services program management and community engagement.
• Demonstrated leadership experience, including managing remote teams.
• Strong strategic planning, program development, and evaluation skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Proven ability to work autonomously and drive results in a remote setting.

Benefits

• Highly competitive senior-level salary and bonus structure.
• Fully remote position offering exceptional work-life balance and flexibility.
• Comprehensive benefits package including premium health coverage and retirement planning.
• Significant opportunities for professional growth and leadership development.
• Lead impactful initiatives that create lasting change in communities.