Senior Cloud Reliability Engineer | AWS & CI/CD

KnowBe4; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Company-wide bonuses

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Certification completion bonuses

Job summary

KnowBe4’s Cape Town team seeks a Site Reliability Engineer to design and operate scalable, secure AWS-based infrastructure. You’ll automate deployments, improve observability, and collaborate with engineers to keep services reliable and fast.

Ideal candidates have 5+ years in cloud engineering, strong scripting skills, Terraform experience, and excellent communication to work across teams in a dynamic, security-focused environment.

Qualifications

• 5+ years of experience in site reliability engineering or DevOps.
• Experience designing and operating high-scale patterns in AWS.
• Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript).
• Experience building repeatable CI/CD workflows (GitLab preferred).
• Excellent communication skills and ability to self-manage across projects.

Responsibilities

• Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS.
• Maintain and improve extensible infrastructure-as-code using Terraform.
• Learn, maintain, and improve deployment strategies.
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure.
• Act as escalation point for production incidents and root-ccause analysis.
• Design globally distributed systems and processes for the organization.
• Identify deficiencies and implement improvements in applications and infrastructure.
• Lead projects with other SREs and communicate progress to stakeholders.

Skills

Strong communication

Time management

Problem solving

Self-management

Team collaboration

Education

BS/MS in Computer Science or related

5+ years in SRE/DevOps

Tools

Terraform

AWS

GitLab CI/CD

Docker

CloudWatch/DataDog

Kubernetes

Python

Job description

KnowBe4’s Cape Town team seeks a Site Reliability Engineer to design and operate scalable, secure AWS-based infrastructure. You’ll automate deployments, improve observability, and collaborate with engineers to keep services reliable and fast.

Ideal candidates have 5+ years in cloud engineering, strong scripting skills, Terraform experience, and excellent communication to work across teams in a dynamic, security-focused environment.