Senior Client Manager — Growth & Delivery

Publicis Groupe Africa Pty Ltd; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Publicis Groupe Africa Pty Ltd is seeking a Snr Market Coordinator / Group Account Director in Johannesburg to lead client engagements and cross‑functional teams. The role focuses on delivering aligned, high‑quality projects, managing expectations, and optimizing client satisfaction across markets.

You will drive strategic planning, risk mitigation, and financial governance, while identifying growth opportunities and ensuring adherence to brand standards.

Qualifications

• Minimum 7+ years in client relationships, content and brand management.
• Proven leadership with strategic mindset and clear communication.
• Strong analytical and financial acumen.
• Ability to manage multiple stakeholders and projects simultaneously.

Responsibilities

• Serve as the primary liaison between clients, markets, partner agencies and internal teams.
• Manage day-to-day project execution and timelines; ensure deliverables meet client expectations and brand standards.
• Develop project plans, budgets and risk mitigation strategies.
• Build and maintain strong relationships with clients and agency partners, driving satisfaction and retention.
• Identify and pursue upsell and cross-sell opportunities while ensuring governance and process compliance.

Skills

Client relationship management

Content management

Financial planning

Brand management

Leadership

Communication

Job description

Publicis Groupe Africa Pty Ltd is seeking a Snr Market Coordinator / Group Account Director in Johannesburg to lead client engagements and cross‑functional teams. The role focuses on delivering aligned, high‑quality projects, managing expectations, and optimizing client satisfaction across markets.

You will drive strategic planning, risk mitigation, and financial governance, while identifying growth opportunities and ensuring adherence to brand standards.