Senior Cleaning Operations Manager (Remote)

Placements24; Pietermaritzburg; Híbrido; ZAR 700.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Health insurance

Paid time off

Professional development

Remote tools

Supportive environment

Flexible hours

Employee assistance

Descripción de la vacante

Placements24 is seeking a Senior Cleaning Operations Manager to lead the client’s cleaning services division on a fully remote basis. Oversee operations across multiple sites, ensuring safety, quality, and client satisfaction while leveraging remote tools.

You will manage budgets, staff, training, vendor relationships, and performance metrics, driving best practices and continuous improvement in sanitation standards.

Formación

• Proven experience in a senior management role within the cleaning or facilities management industry.
• Demonstrable experience in remote team leadership and management.
• Strong understanding of cleaning techniques, sanitation standards, and health regulations.
• Excellent knowledge of cleaning chemicals, equipment, and safety procedures.
• Proficiency in using remote collaboration tools and management software.

Responsabilidades

• Develop, implement, and manage cleaning and sanitation strategies across multiple client sites.
• Oversee and direct cleaning staff, ensuring safety and quality standards.
• Manage budgets, procurement of supplies, and inventory controls.
• Conduct performance evaluations and provide feedback to cleaning teams.
• Implement and monitor training programs for cleaning personnel.
• Liaise with clients to understand needs and ensure service delivery.
• Analyze operational data to identify improvements and implement actions.
• Develop relationships with vendors and report performance to senior management.

Conocimientos

Senior management

Remote leadership

Budget management

Quality & sanitation

Leadership

Communication

Problem solving

Team management

Educación

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Business Administration

Related field

Herramientas

Remote collaboration tools

Management software

Descripción del empleo

About the Role

Our client, a leading provider of advanced cleaning solutions, is seeking a highly motivated and experienced Senior Cleaning Operations Manager to join their dynamic team. This is a unique opportunity to take on a critical role within a forward-thinking organization, contributing significantly to the operational efficiency and strategic growth of their cleaning services division. As a fully remote position, you will leverage cutting-edge communication tools and management platforms to oversee operations across various sites, ensuring the highest standards of cleanliness and client satisfaction. This role demands a proactive approach, exceptional leadership skills, and a deep understanding of sanitation protocols and team management in a distributed environment. You will be instrumental in shaping the future of our cleaning operations, driving innovation, and maintaining our reputation for excellence. The ideal candidate will thrive in an independent work setting, demonstrating meticulous attention to detail and a commitment to fostering a positive and productive remote work culture. Your expertise will be crucial in developing and implementing best practices that align with our company's values and objectives, ensuring seamless execution of all cleaning-related tasks from a virtual standpoint.

Key Responsibilities

• Develop, implement, and manage comprehensive cleaning and sanitation strategies across multiple client sites.
• Oversee and direct the work of cleaning staff, ensuring adherence to safety regulations and quality standards.
• Manage budgets, procurement of supplies, and inventory control for all cleaning operations.
• Conduct regular performance evaluations and provide constructive feedback to cleaning teams and supervisors.
• Implement and monitor training programs to enhance the skills and knowledge of cleaning personnel.
• Liaise with clients to understand their needs, address concerns, and ensure exceptional service delivery.
• Analyze operational data to identify areas for improvement and implement corrective actions.Ensure compliance with all health, safety, and environmental regulations.
• Develop and maintain strong relationships with vendors and suppliers.
• Report on operational performance, key metrics, and financial outcomes to senior management.

Requirements

• Proven experience in a senior management role within the cleaning or facilities management industry.
• Demonstrable experience in remote team leadership and management.
• Strong understanding of cleaning techniques, sanitation standards, and health regulations.
• Excellent knowledge of cleaning chemicals, equipment, and safety procedures.
• Proficiency in using remote collaboration tools and management software.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and problem‑solving abilities.
• Ability to manage budgets and control costs effectively.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must have a stable internet connection and a dedicated home office space conducive to remote work.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and public holidays.
• Opportunities for professional development and continuous learning.
• Access to state-of-the-art remote work technology and tools.
• A supportive and collaborative remote work environment.
• Contribute to a growing and reputable organization.
• Flexible working hours within defined operational needs.
• Employee assistance program.
• Chance to shape operational strategies in a remote setting.