Senior Catering Operations Manager

Placements24; Polokwane; Hybrid; ZAR 900,000 - 1,500,000; Full time

Job summary

Placements24 is seeking a seasoned Senior Catering Operations Manager for our hospitality client in Polokwane, Limpopo. The role balances on-site catering operations management with strategic remote planning to drive service excellence and profitability.

The ideal candidate has extensive catering management experience, strong business acumen, and a proven ability to lead large teams while maintaining client relationships and ensuring quality control across operations.

Qualifications

• Oversee catering operations to ensure profitability and service excellence.
• Lead cross‑functional teams to deliver consistent catering quality.
• Implement processes to drive client satisfaction and retention.

Responsibilities

• Strategic planning of catering operations and services.
• Budget management and cost control across events and services.
• Lead and develop large teams across on-site and remote coordinating activities.
• Institute quality control standards and continuous improvement.
• Foster and manage client relationships to secure recurring business.

Skills

Leadership

Budget management

Quality control

Strategic planning

Client relationships

Team management

Job description

About the Role

Our client, a prominent player in the hospitality industry in Polokwane, is seeking a seasoned Senior Catering Operations Manager. This leadership role is pivotal in overseeing and optimizing all catering operations, ensuring exceptional service delivery and profitability. Responsibilities include strategic planning, budget management, team leadership, quality control, and fostering client relationships. This hybrid position allows for a balance between on-site operational management in Polokwane, Limpopo and strategic remote planning. The ideal candidate brings a wealth of experience in catering management, strong business acumen, and a proven ability to lead and motivate large teams. If you are a strategic thinker with a passion for culinary excellence and operational efficiency, this is an outstanding opportunity to drive success within a respected organization.