Senior Business Analyst

OutsideCapital; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading financial services firm in South Africa is seeking a Senior Business Analyst for their Product Portfolio. This strategic role focuses on bridging complex business needs with technical execution. Candidates should possess over 6 years of experience in business analysis within complex environments, especially in Financial Services, and be skilled in SQL. A relevant degree and strong interpersonal skills are essential for this position.

Qualifications

• 6+ years of experience in business analysis within a complex environment.
• Experience specifically in the Financial Services industry.
• Ability to query databases directly using SQL.

Responsibilities

• Investigate, model, and translate business architecture into technical solutions.
• Drive project iterations from ideation to deployment.
• Facilitate workshops and influence stakeholders.

Skills

Business analysis

SQL

Stakeholder management

Conflict resolution

Education

3-year tertiary degree in Business Analysis

FTI Diploma or equivalent

Job description

The traditional business analysis model often reduces BAs to simple order-takers. This role is different. As a Senior Business Analyst for the Product Portfolio, you will act as the strategic bridge between complex business needs and technical delivery. Your core mission is to investigate, model, and translate high-level business architecture into robust technical realities. If you are intrinsically motivated by solving complex data issues, streamlining system flows, and driving project iterations from ideation to deployment in a high-stakes financial environment, this is a genuine career move.

Profile for Success: To achieve these objectives, you will need a demonstrable track record (typically 6+ years) of driving successful business analysis within a formal, complex environment. Evidence of succeeding in the Financial Services industry—specifically within Contact Centre or Debt Collection ecosystems— is highly critical. You must possess the technical depth to query databases directly using SQL, combined with the interpersonal finesse to facilitate workshops, influence stakeholders, and navigate conflict. A relevant 3-year tertiary degree or an FTI Diploma (or equivalent) in Business Analysis is required to support your practical expertise.