Senior Business Analyst

Vodafone; Midrand; On-site; ZAR 600,000 - 1,100,000; Full time

Benefits offered by this job

Retirement fund

Medical aid

Staff discounts

Cell phone allowance

Job summary

Vodacom in Midrand is recruiting a Business Analyst with a focus on payments and process engineering to drive innovative methodologies for VodaPay customers. You will document user stories, ensure UAT sign-off, and support the product owner to align initiatives with strategic and tactical goals.

The ideal candidate has 5+ years in business analysis and process engineering within payments/financial services, with exposure to mobile money, banking/forex, and tax.

Qualifications

• Matric or equivalent (essential).
• 3 year diploma/degree in IT / Business / engineering (desirable).
• Certification in Business Analysis (essential).

Responsibilities

• Support Payments product owner in formulating initiatives and aligning with business goals.
• Document and manage changes to requirements throughout the project lifecycle with traceability.
• Identify risks related to requirements changes and mitigate where possible.
• Ensure effective communication with all stakeholders.
• Involved in testing and training to ensure solutions meet requirements and quality standards.
• Provide leadership and coaching on process, design and BA principles.

Skills

Business analysis

Process engineering

UAT Testing

Project management

Product management

Education

Matric or equivalent

Diploma/degree in IT/Business/Engineering

Certification in Business Analysis

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

• By working closely with the Product teams, identify and recommend innovative payment methodologies and solutions that best fit requirements and needs of VodaPay customers.
• Ensures delivery of solution within scope, budget and schedule.
• To perform business analysis and process engineering by assessing the business concept and objective in terms of feasibility, impact and cost.
• To ensure that user requirements and processes within the Payments business unit is documented, developed and delivered and get involved in designing optimal solutions including process optimization that meets the objectives of the business portfolio.
• To provide critical input to the team around latest payment and Fintech trends and developments, thereby guiding the development of new products and capabilities.
• Documenting of User Stories and test scenarios.
• Sign-off on all UAT performed before deployment to production environment.

Your responsibilities will include:

• Supports the Payments product owner in the formulation of initiatives by determining problems and identifying business needs to ensure that the business needs are aligned to the business strategic and tactical goals.
• To document and manage changes to requirements throughout the project life cycle by capturing requirement attributes and building a traceability matrix.
• Identify the risks related to changes in requirements, determine the impact those risks may have on the ability to deliver benefits, and recommends actions to mitigate risks where possible.
• To ensure effective communication and liaison with all stakeholders.
• Is involved in testing and training to ensure solutions developed meet the business requirements and quality standards.
• Provide leadership and coaching to the team on process, design and business analysis principles.

The ideal candidate for this role will have:

• Matric or equivalent (essential).
• 3 year diploma/degree, (IT / Business / engineering) (desirable).
• Certification in Business Analysis (essential).

Core competencies, knowledge, and experience:

• Business analysis and methodology
• Process engineering
• ICT Systems and process
• Project management fundamentals
• Problem solving and Innovative thinking
• A minimum of 5 years Business Analysis and Process Engineering experience within the International Remittance industry (essential) with exposure to:
  • Mobile Money (e-Money)
  • Banking/Forex
  • Tax

• UAT Testing experience
• Project Management
• Product Management

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 13 October 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.