Specialist: Business Support Systems

Vodafone; Midrand; On-site; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Incentive programs

Competitive benefits

Retirement funds

Medical aid

Phone & data benefits

Staff discounts

Job summary

Vodafone in Midrand is hiring for a role designing, developing, testing and deploying software for BSS systems. You will analyze requirements, craft technical narratives, build Java services and OSB/SOA integrations, and ensure alignment with user specs.

You will also create URS documents and support deployments across Fusion Middleware and CI/CD processes. The ideal candidate has 2–5 years in telecoms, strong Java and UNIX experience, and familiarity with CI/CD and cloud-native patterns.

Qualifications

• 3-year Diploma/Degree in Electrical/Electronic/Computer Engineering, Computer Science, IT or related field of study.
• 2-5 years of work experience in the Telecoms industry, BI/OSS environment preferred.
• 2-5 years of advanced Java-based applications and UNIX systems; Oracle Fusion knowledge is a plus.
• 2-5 years building/maintaining CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, ArgoCD).
• 2-5 years Relational Database and LDAP experience.
• Web services knowledge (XML, REST, SOAP, JSON).
• SDLC knowledge in product/service delivery chain.
• Monitoring/logging tools familiarity (Prometheus, Grafana, ELK, Splunk, Instana).

Responsibilities

• Design, develop, test, and deploy software for BSS systems per business needs.
• Analyze requirements, design narratives, develop components, and document process.
• Develop and update Java services, OSB/SOA integrations, and APIs.
• Create URS documents for new products and enhancements.
• Ensure technical work aligns with approved designs; assist business teams.
• Provide day-to-day support for customers and internal queries.
• Research industry practices; apply middleware integration and DevOps improvements.
• Maintain security standards across WebLogic, OSB/SOA, APIs, and related platforms.
• Support deployments across Fusion Middleware, WebLogic, and CI/CD pipelines.
• Maintain production and non-production environments; ensure stability of BSS apps.

Skills

Java

Python

Docker

Kubernetes

CI/CD

Unix/Linux

REST APIs

SQL/Oracle

Education

Diploma/Degree in Electrical/Electronic/Computer Engineering or CS/IT

Tools

Oracle Fusion Middleware

WebLogic Server

OSB/SOA

Jenkins

GitLab CI

GitHub Actions

ArgoCD

Prometheus

Grafana

ELK Stack

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

• To undertake the design, development, testing, and deployment of software products and services, specifically focusing on BSS systems, in accordance with the needs of the business.
• Key responsibilities encompass analysing business requirements, designing technical narratives, developing software solutions, documenting the development process, and conducting thorough testing to ensure alignment with user specifications.

Your responsibilities will include:

• To contribute to defining, integrating, and documenting technical solutions for BSS systems, including Oracle Fusion Middleware, WebLogic Server, SOA/OSB services, and supporting database technologies.
• To develop and update software components as required, including Java services, OSB/SOA integrations, and APIs aligned to microservices-oriented patterns where applicable.
• To compile User Requirements Specification (URS) documents for new products and system enhancements, including updates related to Java-based services and integrations.
• To support the delivery of projects by ensuring that technical work aligns with business requirements and approved designs, and to assist business teams in understanding solution impacts.
• To provide day-to-day support for customers and internal queries, working closely with stakeholders, vendors, and other Vodacom teams.
• To research current industry practices and apply relevant improvements in areas such as middleware integration, microservices alignment, and general DevOps practices.
• To ensure that systems under the BSS domain follow cybersecurity standards and to assist in addressing security findings across WebLogic, SOA/OSB, APIs, and related platforms.
• To provide support throughout the product lifecycle before, during, and after implementation, including deployments across Fusion Middleware, WebLogic domains, and CI/CD processes where required.
• To support and maintain production and non-production environments, ensuring stability of BSS applications, integrations, and microservices linked components
• To assist with the coordination of BSS initiatives and support technical workshops involving development, testing, and operations teams.

The ideal candidate for this role will have:

• 3-year Diploma/Degree in Electrical/Electronic/Computer Engineering, Computer Science, IT or related field of study.
• 2-5 years of work experience in the Telecoms industry, specific to Business Support and Operations Support environment.
• 2-5 years of advanced experience on Java-based applications and UNIX-related systems, working knowledge of Oracle Fusion will be an added advantage.
• 2-5 years of experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or ArgoCD.
• 2-5 years Relational Database and/or LDAP experience.
• Web Services knowledge (XML, REST, SOAP, JSON, etc)
• SDLC process knowledge in product and service delivery chain
• Familiarity with monitoring/logging tools (e.g.Prometheus, Grafana, ELK stack, Splunk, IBM Instana)

Job Knowledge:

• Programming & Scripting (Python, Go, Java, or Node.js)
• Ability to write clean, testable, and maintainable code.
• Relational Databases, SQL (Oracle database)
• Web services (REST, SOAP and JSON)
• LDAP
• Linux commands
• Software and System Design Principles
• Oracle Fusion Middleware
• DevOps
• Microservices architectures

Job Related Skills:

• Databases and eDirectory
• Problem-solving and analytical skills.
• Investigating, troubleshooting and testing.
• Proficient in using Docker and managing workloads on Kubernetes
• Cloud platforms (Openshift, AWS, Azure,GCP) and related services (compute, storage, networking)
• Knowledge of deploying and managing apps in cloud-native environments
• Long working hours may be required

Competencies:

• Presenting and Communication skills
• Applying Expertise and Technology
• Planning and Organizing
• Coping with Pressures and Setbacks
• Creating and Innovating
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Adapting and Responding to Change

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 08 October 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.